Chief of Staff
About the role
Helium is building Self-Improving Software; AI-driven software experiences to lift revenue. The Chief of Staff role is the CEO’s right hand, responsible for strategic projects, operational infrastructure, and cross-functional execution to drive growth.
Responsibilities
- Be the CEO's force multiplier — take on strategic projects and run them end-to-end (growth, fundraising, hiring, expansion)
- Work directly with customers to make them successful (Onboarding, Activation, Support)
- Build the operational infrastructure (processes, automations, tools) for our next 1000 customers
- Have a great understanding of our product, and constantly propose and spec improvements
- Take on special projects (growth, events, recruiting) that are strategically important
- Do whatever it takes to help us 10x revenue over the next 3 months
Qualifications
- 1-4 years of experience in a fast-paced operations environment (startups, consulting, banking, etc)
- Proven track record of building things, launching game-changing projects, and having impact on tight timelines
- Organized and able to think structurally; can turn messy problems into a plan
- Top 1% communicator; able to navigate tricky, high-conflict situations with tact
- Creative and proactive; able to accelerate work and improve with experience
- Low ego; willing to do late-night support and fix problems as needed
Skills
Benefits
- Benefits listed in the description: meals, gym/transport covered, prime SF office

About Helium
Self Improving Software
Helium is building self-improving software — AI that continuously experiments on key moments in the user funnel to boost revenue. Our first customer, a social app with 20M MAU, uses Helium to test new in-app paywalls to get more users to subscribe. Zach previously made $100M+ in growth experiments at Uber, Shishir led the first LLM features for Alexa, and Anish worked at Meta building ML to automatically experiment on ads, increasing Instagram ads conversion by 10%.
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