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Last Mile Senior Hub Coordinator ( Haram )

بوسطة· Operations – Operations Core
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Giza, Al JizahFull-timePosted 3mo ago

About the role

Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta’s standards.

Responsibilities

  • Receive the new pickups closed in bosta flyers.
  • Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.
  • Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet.
  • Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.
  • Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.
  • Receive the undelivered shipments on the system and the productivity sheet as well.
  • Get the receiver’s signature and IDs# on delivered shipments with Zero Cod.
  • Get hard copies of returned shipments signed by the business.
  • Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.
  • Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis.
  • Cancel the refused shipments on the system.
  • Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub”
  • Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.
  • Performs related duties as required.

Qualifications

  • Minimum of 1 years of experience in logistics or shipping coordination, with a focus on bulky or oversized shipments.
  • Proven ability to lead and motivate a team, fostering collaboration and a positive work environment.
  • Excellent verbal and written communication skills to effectively interact with team members, and Drivers.
  • The ability to resolve issues promptly and effectively.
  • Familiarity with shipping management software and tracking systems.
  • Ability to adapt to changing circumstances and priorities in a fast-paced work environment.

Skills

Required:Logistics coordinationTeam leadershipCommunicationShipping management software
Last updated Oct 21, 2026. Interested? Apply on the company site.
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