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Solution Architect

Tabs· Product
Apply on company site
New York City, NY$100k - $160kFull-timePosted 3mo ago

About the role

Tabs is hiring a Solution Architect to design custom workflows, integrations, and platform extensions for our most complex, highest-value customers. You will define technical solutions, influence roadmap, and translate bespoke work into reusable capabilities across Product Delivery, Implementation, and Engineering.

Responsibilities

  • Design solutions for complex customer builds: own the technical design for challenging Product Delivery projects — mapping customer requirements to data models, API workflows, and integration patterns across ERPs, CRMs, payment processors, tax engines, and other systems in the customer stack.
  • Be a key voice in scoping conversations: partner with sales, implementation, and customer success during pre-sales and kickoff to pressure-test feasibility, size complexity honestly, and prevent scope surprises later. Say no when the answer should be no, and propose an alternative when it shouldn't.
  • Define and evolve integration patterns: turn one-off solutions into reusable playbooks. Identify what should stay bespoke, what should be templated for the PD team, and what should be productized by Engineering.
  • Partner with Product and Engineering: bring signal from the field back into the roadmap, escalate gaps, advocate for platform investments, and collaborate on new API and platform capabilities.
  • Guide execution across projects: work alongside FDEs and Product Delivery teammates as they build, review approaches, unblock design decisions, and step in on the hardest problems without taking over ownership.
  • Investigate the messy middle: get hands-on in customer environments and third-party systems to diagnose issues, validate assumptions, and de-risk designs before commitments are made.
  • Document what works: capture patterns, anti-patterns, and lessons learned so the team compounds knowledge over time.

Qualifications

  • Experience in solutions architecture, forward-deployed engineering, implementation engineering, technical project management, or a similar role where you owned the design of customer-facing solutions.
  • Experience designing integrations across multiple systems (ERPs, CRMs, billing, payments, tax, or similar), ideally in fintech, SaaS, or B2B environments.
  • Strong systems and API fluency — you can read documentation, reason about data models and edge cases, and design workflows that hold up under real customer usage.
  • Track record of surfacing customer and field signal to influence product and engineering priorities.
  • Strong cross-functional communicator with experience partnering across GTM, Product, Engineering, and customer stakeholders.
  • Comfort operating in a startup environment with imperfect requirements, evolving priorities, and high customer expectations.

Skills

Required:Solutions architectureSystems and API fluencyCross-functional collaboration

Benefits

  • Competitive compensation and equity
  • Unlimited PTO
  • Up to 100% employer covered monthly healthcare premium (medical, dental, vision)
  • Lunch provided via Sharebite, plus dinner for any later in office days
  • Parental leave up to 12 weeks
  • Tax free commuter and parking benefits
  • Voluntary insurances (Life, Hospital, Critical Illness, Accident)
  • Employee Assistance Program (Rightway)
  • Free One Medical Membership
  • 401k
Last updated Sep 23, 2026. Interested? Apply on the company site.

About Tabs

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