Solution Architect
Tabs· Product
New York City, NY$100k - $160kFull-timePosted 3mo ago
About the role
Tabs is hiring a Solution Architect to design custom workflows, integrations, and platform extensions for our most complex, highest-value customers. You will define technical solutions, influence roadmap, and translate bespoke work into reusable capabilities across Product Delivery, Implementation, and Engineering.
Responsibilities
- Design solutions for complex customer builds: own the technical design for challenging Product Delivery projects — mapping customer requirements to data models, API workflows, and integration patterns across ERPs, CRMs, payment processors, tax engines, and other systems in the customer stack.
- Be a key voice in scoping conversations: partner with sales, implementation, and customer success during pre-sales and kickoff to pressure-test feasibility, size complexity honestly, and prevent scope surprises later. Say no when the answer should be no, and propose an alternative when it shouldn't.
- Define and evolve integration patterns: turn one-off solutions into reusable playbooks. Identify what should stay bespoke, what should be templated for the PD team, and what should be productized by Engineering.
- Partner with Product and Engineering: bring signal from the field back into the roadmap, escalate gaps, advocate for platform investments, and collaborate on new API and platform capabilities.
- Guide execution across projects: work alongside FDEs and Product Delivery teammates as they build, review approaches, unblock design decisions, and step in on the hardest problems without taking over ownership.
- Investigate the messy middle: get hands-on in customer environments and third-party systems to diagnose issues, validate assumptions, and de-risk designs before commitments are made.
- Document what works: capture patterns, anti-patterns, and lessons learned so the team compounds knowledge over time.
Qualifications
- Experience in solutions architecture, forward-deployed engineering, implementation engineering, technical project management, or a similar role where you owned the design of customer-facing solutions.
- Experience designing integrations across multiple systems (ERPs, CRMs, billing, payments, tax, or similar), ideally in fintech, SaaS, or B2B environments.
- Strong systems and API fluency — you can read documentation, reason about data models and edge cases, and design workflows that hold up under real customer usage.
- Track record of surfacing customer and field signal to influence product and engineering priorities.
- Strong cross-functional communicator with experience partnering across GTM, Product, Engineering, and customer stakeholders.
- Comfort operating in a startup environment with imperfect requirements, evolving priorities, and high customer expectations.
Skills
Required:Solutions architectureSystems and API fluencyCross-functional collaboration
Benefits
- Competitive compensation and equity
- Unlimited PTO
- Up to 100% employer covered monthly healthcare premium (medical, dental, vision)
- Lunch provided via Sharebite, plus dinner for any later in office days
- Parental leave up to 12 weeks
- Tax free commuter and parking benefits
- Voluntary insurances (Life, Hospital, Critical Illness, Accident)
- Employee Assistance Program (Rightway)
- Free One Medical Membership
- 401k
Last updated Sep 23, 2026. Interested? Apply on the company site.
About Tabs
Revenue Automation for B2B: Streamline with Tabs | Tabs
Automate your B2B revenue process with Tabs - the AI-powered platform for contract-to-cash automation. Streamline invoicing, payments, reporting, and more. Get a demo now!
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