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Team Manager, Campaign Services and Client Strategy

Feathr· Services
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Remote$100k - $125kFull-timePosted 3mo ago

About the role

Team Manager for Feathr’s Managed Services, leading a ~10-person Campaign Managers and Strategists team to deliver high-impact marketing campaigns for nonprofit clients, scale delivery operations, and act as a strategic partner and subject-matter expert on the Feathr platform.

Responsibilities

  • Directly lead, develop, and mentor a team of 10–15 Campaign Managers and Strategists.
  • Conduct regular call and email reviews to provide actionable feedback on client management, objection handling, and campaign execution.
  • Lead bi-annual reviews, career growth planning, performance management (including PIPs when necessary), and candidate interviewing/onboarding.

Qualifications

  • 4+ years of direct people management experience, leading teams of 6+ individuals in client-facing roles
  • Direct background in Marketing Technology (MarTech), SaaS Client Success, or Digital Marketing Agency operations.
  • Proven ability to step into high-stakes client conversations, turn around at-risk accounts, and balance client satisfaction with business impact.
  • Experience designing, rolling out, and driving team-wide adoption for new client delivery workflows, SLAs, or agency systems.

Skills

Required:People managementClient-facing communicationDelivery workflow designMarTech / SaaS / Digital marketing

Benefits

  • Fully remote
  • Health/dental/vision insurance
  • Company Holidays + Winter Break
  • Paid vacation + sick time off
Last updated Oct 1, 2026. Interested? Apply on the company site.

About Feathr

Grow Your Nonprofit's Support Base

Boost member engagement, drive ticket sales, and increase revenue with Feathr's data-driven digital campaigns designed for nonprofits.

Digital MarketingNonprofitsCampaign ManagementData-driven
Company profileWebsite

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