Lead, Forward Deployed Engineer
Hybrid (Paris, France)Full timePosted 3mo ago
About the role
Forward Deployed Engineer role at Salesforce focusing on designing, building, and deploying agentic AI solutions directly inside enterprise customer environments. Collaborates with Deployment Strategist to co-build production-ready solutions, spanning configuration, customization, and full-stack deployment to deliver measurable business impact.
Responsibilities
- Develop AI agents and experiences that take real actions for real organisations and are in production at large enterprises.
- Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems.
- Own technical components end-to-end from architecture to production deployment and observability.
- Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
- Contribute to proofs-of-concept and MVPs that move to deployable status quickly.
- Co-build with customers and partners, sharing best practices and enabling teams to become more capable.
- Surface platform gaps, edge cases, and field insights to senior engineers and product teams.
- Partner with Deployment Strategist to translate customer challenges into ship-ready agentic solutions.
Qualifications
- 3+ years of software engineering or technical delivery experience with at least one production system (ideally AI tech stack, full-stack, or frontier models).
- Degree in Computer Science or related field.
- Prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering).
- Fluency in Python, JavaScript/TypeScript, Java, or Apex (willing to add more as needed).
- Hands-on with LLMs and prompt engineering; ability to explain prompt failures and improvements.
- Strong understanding of data modeling, APIs, and integration patterns.
- Ability to engage with sales teams and customer architects; ship quality code with engineering rigor.
- Curiosity about evolving AI/data landscape; willingness to pilot tools and experiment with new models.
- Comfortable collaborating in team environments and traveling ~25% of the time.
Skills
Required:Software engineeringFrontend/backend full-stack developmentPythonJavaScript/TypeScriptLLMs and prompt engineering
Benefits
- Unspecified in description, general Salesforce benefits and resources implied by company context.
Last updated Oct 25, 2026. Interested? Apply on the company site.
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