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Senior Technical Account Manager (EMEA)

Docker· Sales
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Remote€104.1k - €148.8kFull-timePosted 2mo ago

About the role

Senior Technical Account Manager serving as a strategic partner and trusted technical advisor for Docker’s most complex, high-value customers in the EMEA region. Focuses on accelerating customer outcomes, aligning Docker platform capabilities with long-term business goals, and shaping customers' technical success plans.

Responsibilities

  • Lead the strategic vision for multiple high-value enterprise accounts, driving adoption and expansion by aligning Docker's capabilities with their long-term business objectives.
  • Act as the voice of the customer for the product and engineering teams, synthesising and prioritising feedback from multiple accounts to directly influence the Docker product roadmap.
  • Conduct platform health assessments and maturity reviews, delivering best practices across Dockerfiles, images, CI/CD, registry strategy, and secure software supply chain governance.
  • Guide customers on AI-assisted development workflows and operational governance, connecting Docker's AI capabilities to their broader platform strategy.
  • Architect and execute complex adoption plans that address critical technical and business challenges.
  • Lead and facilitate Strategic Business Reviews, presenting a comprehensive view of the customer's technical journey and demonstrating the strategic value and ROI of their partnership with Docker to senior leadership.

Qualifications

  • 4+ years of experience in a customer-facing technical role (e.g., Senior TAM, Principal Solutions Architect, Solution Engineer or DevOps Consultant), with a demonstrated track record of managing and expanding high-value enterprise accounts.
  • Deep, hands-on expertise in containerization, CI/CD, infrastructure-as-code, and the broader cloud-native ecosystem.
  • Proven ability to lead and orchestrate technical strategy for multiple, complex accounts, proactively identifying and resolving systemic issues before they become critical.
  • Exceptional executive presence and communication skills, with a track record of building trusted relationships with C-level and VP-level stakeholders.
  • Bonus: Experience building or contributing to a formal TAM program.

Skills

Required:Customer-facing technical leadershipContainerizationCI/CD

Benefits

  • Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
  • Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
  • Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
  • Home office support – Set up your workspace for comfort and success.
  • Technology stipend – Equivalent to US$100 net per month to help support your work.
  • Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
  • Parental leave – 16 weeks of paid parental leave after six months of employment.
  • Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
  • Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
  • Docker swag – Representing the whale.
Last updated Aug 19, 2026. Interested? Apply on the company site.
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About Docker

Accelerated Container Application Development

Docker is a platform designed to help developers build, share, and run container applications. We handle the tedious setup, so you can focus on the code.

ContainerizationDevOpsCloud InfrastructureSecurityOpen Source
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