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Operations Strategy Associate

Clipboard· Operations
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RemoteFull-timePosted 2mo ago

About the role

Generalist operations role focused on high-impact projects across the organization, with exposure to multiple problem types and opportunities. Remote-first role, starting point in Operations with potential for project leadership depending on strengths.

Responsibilities

  • Redesign our process for reaching out to workplaces about converting them to new methods of payment, such as getting customers who send checks to start paying us via eCheck to speed up the cash conversion process.
  • Research, vet, and onboard a new vendor that embeds AI agents into our customer-facing efforts.
  • Build an internal predictive analytics model to catch bad payers earlier with high accuracy.
  • Spearhead a quality task force that ensures top quality for our biggest customers.
  • Manage a team of agents within one of our Operations teams.
  • Work directly within workflows, including handling customer interactions, resolving issues, and identifying opportunities to improve the front line processes.

Qualifications

  • There is no required prior experience for this role; experience will be considered for placement and compensation based on interview performance.

Skills

Required:Curiosity and pattern recognitionHands-on problem solving / front-line testingProblem-solving tenacity
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Clipboard

Connects workplaces with professionals nearby.

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent.

marketplaceconsumer-health-serviceshealth-techhealthcare
Company profileWebsite

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