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Billing Representative

Clipboard· Operations
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Hybrid (Remote (US))Full-timePosted 2mo ago

About the role

The Billing Representative (BR) on Clipboard’s Collections team within Billing is responsible for ensuring workplaces pay invoices on time by following up via phone and email, securing payment commitments, and removing roadblocks through cross-functional collaboration.

Responsibilities

  • Monitor accounts to identify outstanding debts.
  • Call and email accounts payable contacts, administrators, and others as needed to ask about overdue payments and upcoming dues.
  • Build relationships with workplaces (e.g., set expectations about billing policy, explain NET & Dispute Terms).
  • Identify the root cause of non-payment and resolve billing concerns.
  • Report on collections updates and accounts receivable status.
  • Identify critical accounts and devise SMART action plans to address issues.

Qualifications

  • Open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively.

Skills

Required:Professional and clear communicationAttention to detailFeedback receptivenessData interpretation / arithmeticRelationship buildingNegotiation
Nice to have:Google Drive, Slack, SalesforcePhone/softphone communication

Benefits

  • 100% Remote. Work from anywhere in the world.
  • Fast-Paced Startup Environment. Growth-focused culture.
  • A Hiring Process That Rewards Skills, Not Just Experience.
  • Opportunity to make a significant impact with workplace customers.
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Clipboard

Connects workplaces with professionals nearby.

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent.

marketplaceconsumer-health-serviceshealth-techhealthcare

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