Tooling Program Manager
About the role
The Tooling Program Manager will own and scale Clipboard's internal automation and AI tooling portfolio. This senior individual contributor role defines the roadmap, drives delivery across multiple initiatives, and partners with Operations leadership to improve agent efficiency. Path to people management within 6–12 months based on performance.
Responsibilities
- Define and own the quarterly roadmap for AI and automation tooling, anchored to clear efficiency outcomes.
- Translate ambiguous operational problems into scalable, systems-level solutions
- Drive end-to-end delivery across discovery, scoping, build, and launch keeping multiple complex initiatives on track
- Set and uphold a high execution bar by diving into the details, identifying issues early, and driving continuous improvement
- Navigate cross-functional dynamics across Ops, Engineering, and Product, proactively identifying friction and resolving it directly
Qualifications
- 5+ years experience in related roles (as listed under Experience)
- Technical portfolio thinking and ability to design systems-level solutions
- Execution discipline from discovery through delivery
- Stakeholder influence and effective cross-functional communication
- Leadership trajectory with mentorship experience or readiness to grow into people management
Skills
Benefits
- Not specified in the description

About Clipboard
Connects workplaces with professionals nearby.
We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent.
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