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Key Account Manager Italy (Lombardy, Piedmont, Liguria, Valle d’Aosta)

Ajax Systems· Business Development Department
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Hybrid (Milan)Full-time, RemotePosted 2mo ago

About the role

Key Account Manager responsible for selling Ajax Systems products and solutions to current and potential key clients in Italy (alarm receiving centres or security companies), with remote work option.

Responsibilities

  • Present and sell company products, services, and solutions to current and potential key clients (Alarm Receiving Centres or security companies)
  • Prepare action plans and schedules to identify specific sales targets and opportunities
  • Operate as the lead point of contact for sales matters between the Company and the customers
  • Proactively assess, clarify, and validate customer needs on an ongoing basis
  • Prepare and execute sales training presentations
  • Assist with high-severity issue escalations as needed
  • Manage account services through quality checks and other follow-up metrics
  • Develop a trusted advisor relationship
  • Follow up on sales leads and referrals
  • Develop and maintain product knowledge
  • Prepare a variety of status reports, including sales call activities, follow-ups, and adherence to goals and objectives
  • Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to the appropriate company staff
  • Coordinate the involvement of company personnel (Sales Managers, Technical Engineers, Accounting, Logistics, Product Management, etc.) to meet account performance objectives and customers’ expectations
  • Participate in marketing events, such as seminars, trade shows, and telemarketing events

Qualifications

  • Result-oriented with the ability to function in a semi-autonomous environment
  • Ability to develop and deliver presentations to large groups
  • Ability to teach, coach, and mentor customer sales personnel in the application of Company products and solutions
  • Ability to build and maintain long-lasting relationships with clients
  • Ability to persuade and influence others
  • Strong interpersonal and communication skills
  • Ability to communicate the value proposition
  • Maintain a professional appearance and provide a positive company image to the public
  • Work requires significant travel to current and potential clients
  • This requires the possession of a valid driver’s license for employment
  • Willingness to work a flexible schedule with significant overnight and occasional weekend travel

Skills

Required:Sales leadershipCustomer relationship managementPresentation skills

Benefits

  • A product that sells itself.
  • Ambitious tasks and challenges.
  • A strong and well-coordinated team of professionals.
  • Opportunity to work with the most recognized security system and develop your career.
  • A zero bullshit culture.
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Ajax Systems

Rule your space

Ajax alarm system includes everything you need to protect your property | Professional home security system that combines CCTV, fire alarm and automation

intrusion protectionvideo surveillancefire and life safetyautomationCCTVfire alarmautomationremote sites
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