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Business Systems Analyst – Sustainability Technology

Arc'teryx· Technology
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Hybrid (North Vancouver, BC)CA$82k - CA$108kFull-timePosted 2mo ago

About the role

Business Systems Analyst acting as a conduit between technology teams and multiple business teams to support configuration, integration, and process/documentation efforts. Works in an agile environment to enable delivery of technology solutions related to sustainability, product transparency, traceability, and regulatory readiness.

Responsibilities

  • Gathering requirements and translating business needs into actionable specifications, user stories, and acceptance criteria
  • Creating visual artifacts, process flows, and system documentation to support analysis, design, and quality assurance
  • Identifying and recommending business process improvements
  • Serving as a subject matter expert for the Digital Product Passport (DPP) and related platforms, including configuration, data requirements, and roadmap planning
  • Collaborating with stakeholders and vendors to validate product data, support enhancements, coordinate upgrades, and maintain platform performance
  • Supporting integrations between DPP, PLM, ERP, and other internal and external systems
  • Validating data quality and end-to-end data flows to ensure regulatory compliance and record completeness
  • Executing testing and supporting troubleshooting, issue resolution, and vendor escalation
  • Creating documentation and supporting change management through training, demos, release notes, and onboarding resources

Qualifications

  • Bachelor’s degree or post-secondary education in business, information systems, or related field, completion of a recognized Business Analysis program, and/or equivalent business experience
  • 3+ years of experience as a Business Systems Analyst supporting agile projects involving PLM, ERP, SaaS platforms, and/or system integrations
  • Experience supporting end-to-end system implementations, including requirements gathering, configuration support, testing, deployment, and change management
  • Effective communication with stakeholders at all levels; clear documentation of processes, systems, and requirements
  • Strong organization and prioritization skills with multiple priorities and deadlines
  • Analytical, critical-thinking, and problem-solving skills with high accuracy and quality expectations
  • Ability to identify root causes and develop scalable solutions
  • Flexibility and adaptability in ambiguous environments
  • Ability to balance autonomy and collaboration
  • Motivation to continuously improve and adopt new technologies and ways of working
  • Exposure to supply chain, manufacturing, or sustainability-related systems
  • Familiarity with apparel, outdoor, or retail industry workflows
  • Exposure to regulatory- or compliance-driven technology initiatives

Skills

Required:Requirements gathering and translation to specificationsVisual artifacts, process flows, and system documentationSubject Matter Expert for Digital Product Passport (DPP)Data quality and end-to-end data flow validationTesting, troubleshooting, vendor escalationChange management documentation and training

Benefits

  • Health & wellbeing - Extended health, dental, and vision, mental health support, fertility benefits, gender-affirming care, 24/7 EAP
  • Financial wellbeing - RRSP matching, eligible for Annual Incentive Plan, and Employee Stock Purchase Program (ESPP) where applicable
  • Time & Flexibility - Paid time off, wellness time, No Wasted Day program
  • Family support - Parental leave top-up and nesting period for new parents
  • Growth, community & gear - Professional development, Arc'teryx Academies, Employee Belonging Councils, employee discounts, Pro Deals
  • *Eligibility for certain programs may vary by role*
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arc'teryx

Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States

Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies

outdoorclothingouterwearaccessoriesskiingclimbingalpine
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