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Chief of Staff Director, Product

Affirm· Leadership
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Remote$255k - $335kFull-timePosted 2mo ago

About the role

Chief of Staff to the SVP of Product, a strategic partner role aimed at scaling the product leadership function, improving organizational health, and owning external product narratives and strategic bets (e.g., AI enablement). Remote US.

Responsibilities

  • Design and run the product leadership team’s rhythms (staff meetings, product reviews, all-teams, offsites): agenda architecture, pre-reads, decision capture, follow-through
  • Co-own the people rhythms with the HRBP across hiring, calibrations, performance, and talent reviews. Surface emergent structural risks (broken hiring funnels, attrition signals, single points of failure) with proactive solutions
  • Partners with Technology Operations function to define and improve processes for roadmap planning, driving prioritization decisions, setting annual OKRs and tracking progress to goals throughout the year
  • Own headcount planning and budget management alongside the Finance and HR Business Partners: annual planning, quarterly reforecasts, hire-prioritization tradeoffs
  • Drive AI retooling and enablement, including running internal AI masterclasses for leadership and natively embedding AI-enabled processes across the function
  • Curate the external product narrative (all-hands, written updates, major external talks): operate as a speechwriter, partnering with PR, comms, and brand
  • Prepare executive briefings and leadership communications, and reduce decision latency across the Product leadership team
  • Run a recurring org health pulse (engagement scores, regrettable attrition, leveling drift, manager effectiveness), escalating early signals before they become structural problems

Qualifications

  • 10+ years in roles that built product credibility and strategic-narrative chops: strategy with deep product partnership, or a prior CoS role to a senior product or engineering executive at a high-growth tech company
  • A track record of running people processes at scale (hiring, calibrations, leveling, talent reviews) in a fast-growing organization
  • Exceptional written communication: ghostwrite, synthesize narrative from raw inputs, and draft a board page that holds up under scrutiny
  • Pattern-matching for organizational dysfunction: ability to spot a broken hiring funnel, single point of failure, or leadership gap before it’s named
  • Comfort operating with influence and without authority across senior leaders in Product, Engineering, Design, Revenue, Finance, and HR
  • Strong analytical foundation and business acumen: fluent in product metrics, financials, and growth analytics to reason about tradeoffs without delegating every quantitative question

Skills

Required:Product leadership and strategy storytellingPeople processes at scaleWritten communicationCross-functional influence without authority

Benefits

  • Health coverage at no cost for employees and dependents
  • Spending stipends for tech setup and health/wellness options
  • Flexible time off and generous holiday calendars
  • Employee stock purchase plan (ESPP) to buy Affirm stock at a discount
Last updated Sep 16, 2026. Interested? Apply on the company site.

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