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Senior Software Engineer - Incident Insights & Readiness

Datadog· Engineering
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Paris, FranceFull-timePosted 2mo ago

About the role

The Incident Insights & Readiness SRE team at Datadog focuses on building tools and processes to improve incident response, post-mortems, and on-call practices, empowering Datadog engineers to learn from incidents and improve reliability. The role is hybrid and based in Paris, France.

Responsibilities

  • Own and improve the on-call experience for the company by establishing best practices and building platforms to support on-call rotations and compensation.
  • Define how we respond to incidents, lead the design and implementation of software to streamline the process, and collaborate with product teams to improve incident response across Datadog.
  • Contribute to the post-mortem process for the company, collaborating with teams on writing them, and identifying opportunities to reduce friction and enhance learning value for the organization.
  • Support various teams in facilitating incident reviews that emphasize learning and blamelessness. Help them share their learnings across the organization to improve the resilience of our people.
  • Provide technical leadership and day-to-day coaching to team members, accelerating their growth through design reviews, collaborative problem-solving and operational excellence best practices.
  • Train our on-callers in incident and post-mortem processes, sharing expertise in incident management best practices. This involves both introducing newcomers to on-call responsibilities and refreshing the knowledge of existing engineers.
  • Lead cross-functional initiatives in engineering organizations across Datadog, embedding with teams to understand their challenges and drive lasting improvements to reliability and operational excellence.

Qualifications

  • At least 5 years of experience building software that solves real user problems.
  • Experience designing new features and collaborating on code and technical design reviews. Proficiency in Go and Python, with some TypeScript.
  • Experience building or operating distributed systems, familiarity with Kubernetes, understanding of complex failure modes.
  • Ability to independently own ambiguous technical problems from design through delivery while balancing long-term engineering quality with pragmatic execution.
  • Experience analyzing incidents, identifying systemic risks, and driving engineering improvements informed by operational learnings.
  • Experience participating in on-call rotations and improving incident response processes; incident commander or coordinator is a plus.
  • Empathy, collaboration, and English communication skills to work with diverse teams.
  • Experience mentoring engineers, driving cross-functional initiatives, and influencing technical direction without formal authority.
  • Candidates from software engineering, site reliability engineering, production engineering, infrastructure, and related roles are welcome.

Skills

Required:GoPythonDistributed systemsKubernetes
Nice to have:TypeScript

Benefits

  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • Intradepartmental mentor and buddy program for in-house networking
  • Inclusive company culture, Community Guilds
  • Inclusion Talks, internal panel discussions
  • Free, global mental health benefits for employees and dependents age 6+
  • Competitive global benefits
Last updated Oct 22, 2026. Interested? Apply on the company site.

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