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Senior Customer Engineer Middle East, Oil & Gas

Armada· S&M - Sales
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Hybrid (United Arab Emirates)UnknownPosted 2mo ago

About the role

Senior Customer Engineer to lead technical pre-sales for National Oil Company engagements in the Middle East, focusing on edge compute, sovereign AI, and disconnected/denied-environment use cases. Role includes owning technical relationships, solution design, PoCs, and collaboration with partners and internal teams to position Armada platforms (Galleon, Atlas, Bridge) and partner stacks.

Responsibilities

  • Own technical pre-sales for regional NOC accounts: discovery, solution design, demos, proofs of concept, and technical proposals.
  • Maintain accountability for the pre-sale design of integrated edge solutions, including enclosures for site constraints, hardware sizing, network strategy for local data transfer and remote backhaul, and deployment approach.
  • Translate operational use cases into Armada architectures (real-time field analytics, edge AI at remote sites, data sovereignty).
  • Lead and document proofs of concept, partnering with product, delivery, and partner engineering teams.
  • Remain the customer’s technical point of contact through implementation, partnering with delivery on execution.
  • Act as the trusted technical advisor to customer engineering and IT/OT stakeholders at working and decision-maker levels.
  • Position Armada’s Galleon, Atlas, and Bridge platforms and the Microsoft Azure Local / NVIDIA / Qualcomm stack against alternatives, highlighting sovereignty, speed, and scale.
  • Develop and maintain deep knowledge of Armada’s partner ecosystem and design joint solutions integrating Armada and partner technologies.
  • Act as the technical interface to partners and system integrators on shared NOC engagements, aligning architectures and scoping.
  • Support bid and RFP responses with technical content, architecture diagrams, solution selection, and effort estimates.
  • Partner with Account Executives and energy Value Advisor to advance pipeline and shorten technical sales cycles.
  • Feed customer and field insights back to product management to shape the energy roadmap.

Qualifications

  • 8+ years of pre-sales, solution architecture, or customer/sales engineering experience, including direct experience in the oil & gas sector (hard requirement).
  • Strong grasp of edge computing, data center infrastructure, cloud, and/or AI/ML solution architecture.
  • Ability to lead technical conversations with engineering teams and senior decision-makers.
  • Experience scoping and running proofs of concept and writing technical proposals.
  • Familiarity with the GCC / MEA energy landscape and NOC procurement and operating environments.
  • Comfort working within a multi-partner ecosystem; quick to learn partner/integrator products and stitch into end-to-end architectures.
  • Excellent communication and presentation skills in English; willingness to travel across the region.

Skills

Required:Pre-sales / Solution architectureEdge computing / edge architectures
Last updated Aug 14, 2026. Interested? Apply on the company site.
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Armada: Solving Your Hardest Problems at the Edge

Armada’s platform combines connectivity, compute, and real-world AI to solve your toughest challenges right where your data is generated.

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