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Senior NPN Program Operations Analyst

NVIDIA· Program Mgr, Non-Technical
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Santa Clara, CA$176k - $276kfull-timePosted 2mo ago

About the role

Senior NPN Program Operations Analyst in Santa Clara, CA, focusing on business-side implementation, management, and scaling of global rebate management systems and related tools, along with operational execution and validation of rebate incentive programs within NVIDIA Partner Network.

Responsibilities

  • Own rebate and pricing platforms end-to-end: define the business vision, identify workflow gaps, and drive global adoption across our partner ecosystem.
  • Lead manual execution of key rebate programs — creating, managing, and distributing accurate partner statements in tight alignment with program guidelines.
  • Oversee first-level claim approvals: establish SOPs, resolve escalations, and ensure partner claims are processed accurately within SLAs.
  • Drive complex system implementations from requirements through UAT and global deployment, coordinating across IT, Salesforce, finance, and pricing.
  • Translate new partner incentive models into scalable, automated processes that work seamlessly for internal teams and external partners.
  • Use program data and incentive metrics to diagnose issues, validate rebate accuracy, and build cases for platform improvements.
  • Apply AI and automation to eliminate manual steps in rebate validation, claim approvals, and pricing workflows.

Qualifications

  • 12+ years in channel partner programs, business operations, or a similar role at a global technology company, with deep knowledge of multi-tier channel structures.
  • Hands-on experience delivering channel rebate programs, including running complex data sets to generate and distribute partner statements.
  • Experience managing or mentoring data processors, support analysts, or claim approval teams.
  • Consistent track record deploying and optimizing enterprise rebate or incentive platforms (e.g., Salesforce, Vistex, Databricks, Tableau).
  • Ability to run large system rollouts end-to-end — setting timelines, handling dependencies, and holding cross-functional teams accountable.
  • Strong documentation skills: translating ambiguous business needs into BRDs, Jira stories, and UAT plans.
  • Familiarity with AI-enabled tools applied to high-volume channel operations, statement generation, or claim validation.
  • Bachelor's degree or equivalent experience in business, finance, MIS, or a related field.

Skills

Required:rebate program managementsystem implementation and rolloutdata analysis and validationdocumentation and BRD/Jira/UAT

Benefits

  • Equity
  • Benefits (see NVIDIA Benefits)
Last updated Jul 31, 2026. Interested? Apply on the company site.

About NVIDIA

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NVIDIA invents the GPU and drives advances in AI, HPC, gaming, creative design, autonomous vehicles, and robotics.

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