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Salesforce Project Manager

Salesforce· Customer Success
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Hyderabad, Pune, Bangalore, GurgaonFull timePosted 2mo ago

About the role

End-to-end delivery lead for global Salesforce implementations using Agile methodologies and AI-enabled practices, with accountability for delivery excellence, financials, governance, and stakeholder alignment. Individual contributor role requiring strategic thinking, executive presence, and hands-on delivery leadership across complex programs.

Responsibilities

  • End-to-End Salesforce Delivery & Financial Ownership: Own the complete Salesforce delivery lifecycle, managing scope, timelines, risks, resourcing, and dependencies while ensuring high-quality outcomes and protecting Sold vs. Delivered margins.
  • Agile Delivery Leadership: Lead Agile delivery using frameworks such as Scrum and SAFe, driving sprint execution, backlog prioritisation, delivery predictability, and high-performing cross-functional Salesforce teams.
  • Program Planning & Roadmap Management: Develop and manage integrated project plans and delivery roadmaps, ensuring transparent progress reporting, risk visibility, and dependency management across the engagement lifecycle.
  • Stakeholder & Executive Management: Drive stakeholder alignment through effective communication, executive reporting, governance forums, and proactive escalation management in complex, global environments.
  • Quality Governance & Delivery Excellence: Establish and enforce delivery governance, standards, and best practices, ensuring compliance, quality benchmarks, and continuous improvement across projects.
  • Resource & Budget Management: Plan and optimise project resourcing, manage budgets and forecasts, track financials, and mitigate delivery and financial risks throughout the engagement.
  • AI-Driven Productivity Enhancement: Encourage the strategic adoption of authorised AI technologies to boost team efficiency and optimise overall project delivery cycles.
  • Core Industry & Domain Specialization: Direct experience leading complex, end-to-end digital transformation programs across Financial Services, Healthcare, Life Sciences, Manufacturing, Retail, and Consumer Goods.
  • Timezone flexibility: Timezone flexibility to ensure comprehensive support and alignment with global customer needs

Qualifications

  • 10+ years of total IT experience, with 5+ years delivering Salesforce projects
  • Proven experience managing Salesforce implementations across Sales Cloud, Service Cloud, Experience Cloud and/or Industry clouds
  • Strong understanding of the Salesforce delivery lifecycle; collaborate with Architects/Technical Leads (hands-on configuration not required)
  • Clear, confident, and assertive communication with senior stakeholders and executives
  • Salesforce Certifications (any one): Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant
  • Project/Agile Management Certification (any one): PMP, PMI-ACP, SAFe Agilist, PRINCE2, CSM, or PSM
  • Hands-on experience with JIRA, Azure DevOps, MS Project, Smartsheets, Google Workspace
  • Awareness and practical exposure to AI-enabled delivery tools (e.g., Gemini, Notebook LM) and an Agentic Delivery mindset
  • Willingness to travel on a need basis

Skills

Required:End-to-End Salesforce DeliveryAgile Delivery LeadershipProgram Planning & Roadmap Management

Benefits

  • We’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
  • Apply today to shape the future — for yourself, for AI, and the world.
Last updated Oct 25, 2026. Interested? Apply on the company site.
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