Senior Manager, Marketing Operations
Complex· Marketing / Operations
Los Angeles$125k - $145kFull-timePosted 2mo ago
About the role
Senior Manager, Marketing Operations to lead day-to-day execution of programming for a major client, serving as the operational backbone across creative, product development, operations, marketing, and brand management in a fast-paced, culture-driven environment.
Responsibilities
- Own the operational execution of merchandise, collaborations, and special projects from concept through launch.
- Build and maintain detailed project timelines spanning creative development, sampling, approvals, production, launch readiness, fulfillment, and delivery, as well as external partner approvals and checkpoints where relevant.
- Serve as the central source of truth across all active projects, ensuring stakeholders have clear visibility into status, priorities, risks, and next steps.
- Drive accountability across teams to ensure projects continue to progress, regardless of shifting priorities and evolving creative direction.
- Coordinate work across Creative, Brand, Technical Design, Production, Operations, E-Commerce, and external partners.
- Facilitate productive and proactive communication and seamless handoffs between teams throughout the product lifecycle.
- Lead recurring project meetings, establish clear action items, and ensure follow-through across all stakeholders.
- Navigate competing priorities and differing viewpoints while maintaining forward momentum and alignment around shared goals.
- Review creative development and product progress with an understanding of Artist’s brand/world, sensibilities, merchandising, and consumer expectations.
- Help ensure creative, development, and production work reaches an appropriate level of refinement before being presented to internal leads, executive leadership, or clients.
- Recognize when work requires additional iteration versus when it is ready for executive review or approval.
- Balance creative ambition with operational realities while protecting product quality and brand integrity.
- Work alongside Production, Technical Design, and Creative to review samples, revisions, approvals, development milestones, and production readiness across multiple concurrent projects.
- Monitor vendor timelines and proactively identify risks, delays, or quality concerns before they impact launches.
- Partner closely with Production and Technical Design teams to maintain momentum throughout development.
- Escalate issues thoughtfully with proposed solutions whenever possible.
- Maintain exceptional attention to detail across timelines, approvals, deliverables, and communication.
- Improve visibility through thoughtful tracking systems and operational processes.
- Ensure internal and external teams are aligned ahead of key releases and campaigns.
- Bring efficient structure and consistency to fast-moving environments without creating unnecessary process.
Qualifications
- 5+ years of experience in project management, apparel product management, brand management, creative operations, marketing, merchandise, or a related field.
- Must have apparel manufacturing knowledge.
- Strong understanding of artist merchandise, project lifecycles, and the pace of the music and entertainment industry.
- Experience managing complex, cross-functional projects with multiple stakeholders and shifting priorities/evolving scope.
- Working knowledge of apparel development, sampling, production timelines, and merchandising workflows.
Skills
Required:Project managementApparel developmentCross-functional coordination
Benefits
- Best in class health, dental, and vision insurance
- Healthcare FSA
- Dependent Care FSA
- Commuter Benefits FSA
- Short-term/long-term disability and life insurance
- Paid Parental leave
- 401k with 4% match
- Pet Insurance
- Legal and Identity Theft Plans
- Vacation time and sick days
Last updated Oct 21, 2026. Interested? Apply on the company site.
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