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Director, Strategic Business Operations (BizOps)

Substack· Operations
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Hybrid (San Francisco (HQ))$200k - $300kFull-timePosted 2mo ago

About the role

Senior BizOps leader acting as strategic co-pilot to CEO/CFO, driving high-impact initiatives, building data-driven insights, and scaling Substack’s creator and reader economics through hands-on analytics and execution.

Responsibilities

  • Strategic & Operational Execution: Uncover, prioritize, and drive the business’s highest-impact initiatives across product, growth, pricing, and creator economics.
  • Data-Driven Business Insights: Perform deep-dive analyses on core metrics to guide product and monetization decisions.
  • External & Market Intelligence: Conduct competitive analysis, market mapping, and strategic positioning to evaluate opportunities and expansion vectors.
  • Executive Decision Support: Translate operational data into actionable executive decisions and board-level strategy in partnership with the CEO and CFO.
  • Management Infrastructure: Design and run KPI tracking, operational reviews, cross-functional alignment, and objective-setting.
  • Team Building & Leadership: Lead and mentor a lean team of operators while performing frontline analytical work when needed.

Qualifications

  • 5–10 years of total work experience, including foundational years at a top-tier management consulting firm or investment bank, followed by high-impact BizOps/Strategy experience at a fast-growing tech company.
  • Top-tier undergraduate or MBA (HBS, Stanford, Wharton, etc.) preferred.

Skills

Required:Quantitative modelingFirst-principles problem solvingExecutive communicationExecution & ownership
Nice to have:Data storytelling

Benefits

  • Market-competitive salary
  • Equity for all full-time roles
  • Exceptional benefits
Last updated Aug 5, 2026. Interested? Apply on the company site.
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