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Implementation Manager

Peregrine Technologies· Deployment Strategy
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Florida$130k - $155kfull-timePosted 2mo ago

About the role

Role responsible for end-to-end deployment of Peregrine's AI-enabled platform across a portfolio of public safety customers, guiding configuration, integration, QA, training, and go-live to achieve timely, successful launches.

Responsibilities

  • Own the end-to-end deployment lifecycle for a portfolio of customers — from initial kickoff through network connectivity, data source integration, QA, permissions configuration, training, and go-live
  • Direct AI agents to execute integrations, configure ontologies and data models, and set up customer-specific front-end configurations — translating customer requirements into high-quality agent inputs and validating outputs
  • Drive and unblock network access and data source connectivity, coordinating with infrastructure/engineering teams and engaging with customer IT stakeholders
  • Facilitate virtual kickoffs and working sessions to align customer stakeholders, establish a project cadence, and map the human terrain of each agency
  • Run lean, self-service QA and training sessions to upskill customer POCs to validate their own data and engage Peregrine directly
  • Manage permissions configuration end-to-end: gathering requirements, directing agents to translate them, and testing outputs by impersonating roles
  • Maintain rigorous task management across a concurrent portfolio, surface blockers and escalate with urgency
  • Identify patterns across the book of business to refine agent prompts, improve deployment playbooks, and raise quality across future deployments

Qualifications

  • 3–6 years of experience in enterprise software implementation, technical project management, or customer-facing deployment roles
  • Demonstrated ability to manage multiple concurrent implementation projects against tight timelines
  • Comfort with technical concepts — data connectivity, credential management, permissions structures, data model configuration — without necessarily writing code
  • Exceptional written communication and documentation skills; clear, structured updates and no ambiguity about next steps
  • Experience working with customers with limited IT resources or low technical sophistication; public sector or government experience a strong plus
  • High agency, low ego; proactive problem-solving and execution

Skills

Required:Project managementData connectivity and integrationCustomer-facing communication

Benefits

  • Annual Salary + Benefits + Equity (if applicable) + Bonus (if applicable)
  • Actual compensation influenced by factors including skill set, experience, certifications/licenses, and location
  • Benefits information available here (link provided in description)
Last updated Sep 9, 2026. Interested? Apply on the company site.

About Peregrine Technologies

Effective, efficient and easy to use, Peregrine is the real-time public safety and police data management platform that delivers true interoperability.

public safetypolice data managementinteroperability
Company profileWebsite

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