Founding Product Designer
San Francisco, CA$175k - $230kFull-timePosted 2mo ago
About the role
Salient builds AI agents for regulated financial services and is hiring its first product designer to shape the next phase of the product. The role is hands-on with broad ownership, working with product, engineering, customers, and leadership to improve how customers build, manage, monitor, and improve AI agents.
Responsibilities
- Own product design from customer research and early concepts through launch and iteration
- Design how customers configure, test, launch, monitor, and improve AI agents
- Build workflows for conversation review, quality assurance, approvals, escalations, and human intervention
- Improve how our agents communicate across voice, text, chat, and email
- Make agent performance, behavior, and outcomes clear to customers
- Simplify complex, data-heavy servicing workflows
- Work directly with customers to understand their needs and test new ideas
- Partner closely with product and engineering to shape priorities and ship quickly
- Build Salient’s design system and shared product patterns
- Create a consistent experience across our five live agents and future products
- Use Figma, rapid prototypes, and AI tools to test ideas quickly
- Help define how the design function grows over time
Qualifications
- 5+ years of product design experience
- Experience designing AI-powered products, agents, copilots, or human-in-the-loop systems
- Experience designing complex B2B, enterprise, operational, or technical products
- A portfolio showing work you personally owned from an ambiguous problem through launch
- Strong interaction design, visual design, prototyping, and systems thinking
- Experience designing monitoring, analytics, evaluation, or exception-management workflows
- Experience working directly with customers and using feedback to shape the product
- A track record of influencing product decisions rather than only executing requirements
- Experience building or significantly improving a design system
- Ability to design complete workflows, including permissions, edge cases, errors, and operational states
- An understanding of how non-deterministic AI behavior affects trust, control, and product design
- Experience partnering closely with engineers through implementation
- Comfort using AI-assisted tools to prototype and explore ideas quickly
- Strong communication and product judgment
- Ability to work independently and create structure in a fast-moving environment
Skills
Required:Product designAI-powered product design
Benefits
- medical, dental, and vision coverage
- generous 401(k)
- catered lunches
Last updated Oct 7, 2026. Interested? Apply on the company site.
About Salient
AI Servicing for Auto Lenders
Salient is an AI workflow automation tool for lenders. We're working with the largest auto lenders in America and are hiring!
artificial-intelligencefintechgenerative-aib2boperations
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