Head of Member Growth (B2B2C)
Maven Clinic· Member Growth Marketing
Hybrid (New York; San Francisco; Seattle)$204k - $270kfull-timePosted 2mo ago
About the role
Head of Member Growth responsible for owning enrollments and driving revenue by building and leading a scalable enrollment engine across Maven Clinic’s core business. This is a hands-on, player-coach role requiring cross-functional leadership, data-driven optimization, and strategic expansion of enrollment approaches beyond existing channels.
Responsibilities
- Own member growth for the Core Business: Be directly accountable for enrollment targets across Maven's core business and for the revenue those enrollments drive. Set the strategy, build the plan, and act as a control tower across all cross-functional teams driving revenue to deliver the results quarter over quarter.
- Build and run a scalable enrollment engine: Own the full journey from eligible population to enrolled, activated member — spanning client launches, member acquisition and messaging, the enrollment product experience, and re-engagement of eligible-but-not-enrolled members.
- Expand the playbook and deliver new strategies to drive sustainable member growth: Identify, size, and open new avenues that expand the team's purview and unlock new growth beyond current optimization.
- Optimize relentlessly around data: Build and iterate on the funnel, create systems for quickdiagnoses of opportunities, and establish leading KPIs.
- Hold the cross-functional machine accountable: Partner with Client Success, Marketing, Product, Finance, Data, Clinical, Payer, Sales, and Operations and ensure accountability to operational KPIs.
- Operate as a player-coach: Lead and develop a small team while staying deeply hands-on in execution and analysis.
- Instrument and forecast: Collaborate with Data and Finance to build measurement, segmentation, attribution, and forecasting for enrollment and revenue.
Qualifications
- 10+ years of experience driving growth, enrollment, acquisition, or revenue outcomes with a track record of personally owning and hitting a number (preferred industries include healthcare, benefits, marketplaces, consumer subscription).
- Hands-on player-coach with daily engagement in data, funnel, planning, and execution.
- Elite quantitative ability to build and interrogate funnel models, size opportunities, design experiments, and optimize around data.
- Strategic thinker able to pursue fundamentally new enrollment approaches beyond current channels.
- Cross-functional leadership and accountability without direct authority.
- Commercial instincts with understanding of revenue and unit economics and collaboration with Finance on targets.
- Comfort in fast-paced, mission-driven environments with high visibility.
Skills
Required:Enrollment growth strategyData-driven funnel optimizationCross-functional leadershipForecasting and measurement
Benefits
- Maven for Mavens: access to full platform and specialists including mental health, reproductive health, family planning and pediatrics.
- Whole-self care through wellness partnerships
- Hybrid work, in-office meals, and Work Together days
- 16 weeks 100% paid parental leave and new parent stipend (for employees with 1+ year)
- Annual professional development stipend and access to a personal career coach
- 401K matching for US-based employees, with immediate vesting
Last updated Oct 14, 2026. Interested? Apply on the company site.
About Maven Clinic
The next generation of care for women and families
Maven helps companies retain talent, improve health outcomes, and reduce maternity and fertility costs. We support every path to parenthood: Pregnancy, Fertility, Egg Freezing, Adoption, Surrogacy, Infant Care, Breastmilk Shipping, and Manager Training.
Women's healthFamily healthVirtual careFertilityPregnancyInfertilityParentingMenopause
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