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Staff Product Manager

January· Product
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Hybrid (New York City)$220k - $256kFull-timePosted 2mo ago

About the role

Product Manager role owning high-leverage surfaces around consumer reach, communications, and trust within January’s consumer credit lifecycle, with potential assignment to two teams: LLM infrastructure for conversations and outbound communications systems with experimentation.

Responsibilities

  • Own one of the highest-leverage surfaces: how we reach consumers, how we talk with them and how we earn trust that turns a missed payment into a fresh start.
  • Work on either the LLM infrastructure behind consumer conversations (chatbot, voice, email, text) or the systems that send millions of communications per hour (email, SMS, letters) and the experimentation engine behind them.
  • Define an opinionated strategy, run experiments to prove what works, and build systems that let the team make good calls without your constant presence.
  • Operate in high-stakes systems with legal, ethical, and financial constraints.
  • Collaborate with engineers to deeply understand the system, not just the roadmap.
  • Push LLM tooling into your work and shape workflows the rest of the company builds on.

Qualifications

  • 5+ years as a Product Manager.

Skills

Required:Product management (end-to-end ownership)LLM tooling and AI integration
Last updated Oct 22, 2026. Interested? Apply on the company site.

About January

Humanity in consumer finance starts with data.

January helps consumers take control of their debt with flexible payment options, settlements, and easy online account management.

consumer financeAI-enabled solutionsdebt recoverycompliancecredit lifecycle insightsthird party recoveriesconsumer relationships
Company profileWebsite

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