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Chief of Staff

January· General
Apply on company site
New York City$170k - $230kFull-timePosted 1mo ago

About the role

Chief of Staff role reporting to Founder/CEO, driving transformation as January scales from a single product to multiple products, aligning planning, decision-making, and communication across teams.

Responsibilities

  • Drive our six-week planning cycle, so teams reflect on the problems that matter most every week.
  • Own the operating reviews where we admit what's off track and decide what to do about it.
  • Run triage between reviews, so slippage surfaces weeks before the cycle closes.
  • Run diligence on the bets we're weighing next. Unit economics, what has to be true, what would kill it, in a memo leadership decides from.
  • Build the board deck and the narrative behind it, and own the investor updates between meetings.
  • Make our performance legible and tell the story behind it, wins and misses both, on a cadence people can count on.
  • Take the problem everyone agrees matters and nobody owns, and own it.
  • Partner with BizOps on orphaned problems, supplying single-threaded ownership.
  • Push decisions down to whoever has the most context, coach them if they need it, then get out of the way.

Qualifications

  • 4+ years of experience. Mostly we're looking for intellectual firepower.

Skills

Required:Iteration speedDiagnostic questioningDecision optimizationTruth-seeking and candorLLM/tooling integration
Last updated Oct 15, 2026. Interested? Apply on the company site.

About January

Humanity in consumer finance starts with data.

January helps consumers take control of their debt with flexible payment options, settlements, and easy online account management.

consumer financeAI-enabled solutionsdebt recoverycompliancecredit lifecycle insightsthird party recoveriesconsumer relationships

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