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Senior Product Manager

January· Product
Apply on company site
New York City$185k - $217kFull-timePosted 2mo ago

About the role

Senior Product Manager for one of January's high-leverage surfaces: the way we reach consumers, communicate with them, and earn trust to convert missed payments into a fresh start. Two teams: LLM infrastructure for consumer conversations and outbound communications/experimentation engine. Role emphasizes ownership, experimentation, and building scalable AI-driven processes.

Responsibilities

  • Own one of the highest-leverage surfaces: how we reach consumers, how we talk with them and how we earn the trust that turns a missed payment into a fresh start.
  • Work on one of two teams: (1) LLM infrastructure behind chatbot/voice/email/text for borrower-adaptive experience; (2) systems that send millions of communications per hour (email, SMS, letters) and the experimentation engine behind them.
  • Define an opinionated strategy, run experiments to prove what works, and build systems that enable the team to make good calls without direct supervision.
  • Push LLM tooling deep into day-to-day work and develop workflows the rest of the company relies on.
  • Own end-to-end product strategy and drive real impact from 0 to 1.

Qualifications

  • 5+ years as a Product Manager.

Skills

Required:Product managementData-driven decision makingLLM / AI toolingExperimentation and testingStrategic thinking

Benefits

  • We build in person, at least three days a week in our office in Nolita.
  • New York City-based company with transparent, fair, and equitable compensation practices.
  • Equal opportunity employer committed to diversity and inclusion.
Last updated Oct 22, 2026. Interested? Apply on the company site.

About January

Humanity in consumer finance starts with data.

January helps consumers take control of their debt with flexible payment options, settlements, and easy online account management.

consumer financeAI-enabled solutionsdebt recoverycompliancecredit lifecycle insightsthird party recoveriesconsumer relationships
Company profileWebsite

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