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Insights Strategist

Listen Labs· Revenue
Apply on company site
Austin, TX$90k - $150kFull-timePosted 2mo ago

About the role

We’re hiring our first Insights Strategist in Austin to help customers unlock the full value of Listen Labs by translating data into decisions and partnering with product, research, and marketing leaders at innovative companies.

Responsibilities

  • Build trusted relationships with product, research, and insights leaders — helping them connect the dots between customer feedback and business strategy.
  • Lead onboarding and training sessions to ensure customers quickly understand and adopt the platform.
  • Analyze qualitative and quantitative data, distill patterns, and create insight briefs, dashboards, and presentations that drive action.
  • Serve as a strategic partner — proactively identifying opportunities to deepen usage, expand to new teams, and shape how customers measure success.
  • Collaborate with internal teams (Product, Engineering, Sales) to champion the customer perspective and influence roadmap priorities.
  • Move fast — balancing high-quality craft with rapid iteration and experimentation.

Qualifications

  • 3 to 6+ years of experience in client-facing insights, strategy, research, or customer success roles.
  • Skilled at analyzing data and telling stories that inspire action — from dashboards to decks.
  • Comfortable working across qualitative and quantitative inputs to uncover patterns and recommend next steps.
  • Strong communicator who can simplify complex ideas and engage both executives and practitioners.
  • Curious, analytical, and relentlessly focused on helping customers succeed.
  • Thrives in ambiguity and fast-changing environments — no passengers, no politics.

Skills

Required:Client-facing insightsData storytellingQualitative and quantitative analysis

Benefits

  • Health, covered: Full medical, dental, and vision. FSA/HSA and life insurance are available too.
  • Competitive compensation with meaningful equity ownership (base range $90,000 – $150,000).
  • Annual Learning Stipend: Books, courses, conferences, coaching, language lessons.
  • Annual Wellness Stipend for health and headspace: Gym memberships, race fees, massages, ergonomic gear, and more.
  • Monthly Stipend for AI tools: Budget for software and GPU credits.
  • Fed, daily: Private chef in SF; NYC and London teams have daily meal credit.
  • Flexible time off: Take-what-you-need vacation policy.
  • Company offsites and events (e.g., Hawaii, annual holiday party).
  • Room to grow: Ownership of end-to-end processes from scratch as an early team member.
Last updated Aug 13, 2026. Interested? Apply on the company site.

About Listen Labs

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Listen Labs conducts customer interviews for you and summarizes responses into insightful and actionable reports.

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Company profileWebsite

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