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Strategic Account Director (West)

Attentive· Sales
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Hybrid (US)$150k - $180kfull-timePosted 2mo ago

About the role

Strategic account leader responsible for expansion, retention, and upsell opportunities within Attentive’s Strategic customer base, with a focus on building executive relationships, navigating complex decisions, and driving revenue across brands and regions.

Responsibilities

  • Engage with senior-level decision makers to identify and pursue opportunities for growth within New Vertical accounts
  • Drive renewal conversations within these accounts and ensure successful commercial retention of these key customers
  • Provide timely and accurate weekly forecasts
  • Steer complex pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts
  • Prepare and present data and trends to customers on usage and engagement of Attentive platform in order to compel customer to increase investment
  • Manage customer inquiries related to commercial aspects of their Attentive agreement
  • Partner cross-functionally with Customer Success, Deal Enablement, Legal, Finance and other internal teams

Qualifications

  • 7+ years of experience in a closing sales role; Account Management, Account Executive or as an outside sales person
  • Experience selling Email is strongly preferred
  • Experience working in a SaaS, MarTech, AdTech or startup preferred
  • Experience building and owning executive-level relationships within Fortune 100 level accounts, particularly in Retail and E-Commerce
  • Demonstrated strong competency around objection handling and creating alignment around product price / value
  • Analytical account development strategy, using data to find opportunities and prove value
  • Ability to think strategically about a customer’s goals and drive renewal & expansion opportunities through to close independently
  • Entrepreneurial mindset and desire to define processes and build strategy
  • Demonstrated experience consistently meeting and exceeding quota, with references
  • Willingness to travel (up to 25%)

Skills

Required:Sales and deal closureExecutive relationship managementPricing negotiationsForecasting

Benefits

  • US base salary range for this full-time position is $150,000 - $180,000 annually + commission + equity + benefits
  • commission
  • equity
  • benefits
Last updated Oct 15, 2026. Interested? Apply on the company site.

About Attentive

AI-Powered SMS and Email Marketing Platform

Learn more about Attentive—the SMS and email platform that brings your customer interactions to life with advanced AI.

SMSEmailAIMarketing AutomationData ActivationCustomer Engagement
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