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Partner Solutions Architect (Pan-EMEA GSI)

Datadog· Partner Solutions/Channels & Alliances
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Hybrid (Portugal)Full-timePosted 2mo ago

About the role

Datadog’s in-house product experts role focusing on enabling and supporting partner technical resources, driving partner initiatives, and advising on technical concerns to maximize Datadog adoption.

Responsibilities

  • Ensure the successful onboarding, training, enablement, and certification of partner technical resources
  • Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams
  • Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices
  • Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution
  • Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities
  • Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities
  • Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.

Qualifications

  • Possess a solid technical grounding with hands-on experience of IT Development and/or Operations
  • Has a demonstrable track-record and never-ending passion for learning; typically 10-15 years of experience in a customer or partner facing technical role
  • A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom
  • Confident presentation skills
  • Desired hands-on experience in two or more of the following areas: Observability (Datadog, Splunk, AppD, New Relic or Dynatrace); Public Cloud (AWS, Azure, GCP, or Alibaba); Containerization (Docker, Kubernetes, OpenShift, Cloud Foundry); Dev/Scripting (Python, Javascript, Ruby, Perl, PHP, Go); Config Mgmt (Terraform, Ansible, Puppet, Chef); CI / CD (Jenkins, Gitlab)
  • Bonus Points: experience with channel partners, using Datadog or other cloud monitoring tools, root-cause analysis/troubleshooting

Skills

Required:Technical advisory to partnersPartner enablement and training

Benefits

  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • Inclusive company culture with Community Guilds and Inclusion Talks
Last updated Oct 22, 2026. Interested? Apply on the company site.

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