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Field Services Lead

Path Robotics· Operations
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Columbus, OHfull-timePosted 2mo ago

About the role

Field Services Lead at Path Robotics responsible for leading and developing the field technician team, performing hands-on technical work, and ensuring high-quality service delivery for customer sites. Combines technical execution with coaching, process improvement, and customer liaison.

Responsibilities

  • Lead complex troubleshooting and set technical standards for the team
  • Operate, maintain, and repair multi-robotic welding systems, pneumatics, electrical/mechanical components, and automation equipment (local and customer sites)
  • Perform preventive maintenance, validate repairs, and track cell performance and part fit-up
  • Integrate autonomous welding cells into customer manufacturing processes; proficient in robotic kinematics, system integration, and communication protocols
  • Operate Forge cells via command prompts and code changes; maintain deep process expertise
  • Load and inspect welded assemblies using robotic vision systems
  • Analyze data with a root-cause focus to reduce repeat failures; manage parts and assembly inventory
  • Build and deliver technician onboarding and a repeatable ramp program
  • Provide daily field coaching; reinforce standard work, SOD/EOD routines, and documentation standards
  • Hold team members accountable for performance, quality, and professionalism
  • Identify skill gaps, build development plans, and review progress monthly
  • Partner with operations on scheduling; improve troubleshooting consistency through playbooks and mentorship
  • Serve as the trusted customer point of contact during high-pressure situations; communicate clearly on status and risks
  • Collaborate with engineering to resolve issues and drive systemic fixes
  • Operate specialized equipment integrated into customer manufacturing processes
  • Adapt to evolving customer needs and rapid technology changes
  • Willingness to travel 75%+ of the time to customer sites

Qualifications

  • 5+ years of hands-on experience with mechanical and electrical systems, preferably in manufacturing or industrial automation
  • Prior experience in a lead, senior, or team-lead role with demonstrated ability to develop others
  • Technical training, trade school certification, Associate degree in Engineering Technology, or equivalent industry experience
  • Deep familiarity with robotic systems, automation equipment, and troubleshooting complex electromechanical issues
  • Familiarity with fabrication or machine shop processes; welding experience is a strong plus (certifications not required)
  • Comfortable working with programming languages and command-line tools
  • Exceptional communication skills — able to translate technical issues clearly for customers and internal stakeholders
  • Detail-oriented with experience handling small, fragile, or high-precision components
  • Fluent in English; Spanish fluency is a plus but not required
  • Passion for building team capability and holding a high bar for quality
  • Eagerness to keep learning in a fast-moving, technology-driven environment

Skills

Required:Troubleshooting complex electromechanical issuesRobotic systemsLeadership & coachingClient communication

Benefits

  • Daily free lunch
  • Flexible PTO
  • Comprehensive medical, dental, and vision coverage
  • 6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total)
  • 401(k) retirement plan through Empower
  • Generous employee referral bonuses
Last updated Oct 9, 2026. Interested? Apply on the company site.

About Path Robotics

Path Robotics | Physical AI for Manufacturing

Path Robotics – Physical AI for manufacturing. Obsidian, our foundational AI, powers Path's Intelligent Welding Cells and Rove. 4x productivity, 30%+ lower cost, $0 capex.

Welding CellsRoveObsidianPhysical AIManufacturingAutomation
Company profileWebsite

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