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Account Strategist, Engage, Google Customer Solutions (English, Cantonese)

Google· Google Customer Solutions (GCS)
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RemoteFull-timePosted 2mo ago

About the role

Account Strategist role in Google Customer Solutions focusing on sales and client success for SMBs, with bilingual Cantonese and English communication requirements and responsibilities in advertising strategy, relationship management, and growth opportunities.

Responsibilities

  • Manage a portfolio of medium size businesses by understanding growth drivers, identifying opportunity for growth, managing risks and creating plans for achievement.
  • Collaborate within the sales team, align workflow among team members to execute on a plan and ensure accountability to meet or exceed goals while delivering outstanding customer experience.
  • Improve customer relationships and share performance-enhancing suggestions. Conduct outbound calls to establish relationships and work with existing clients to generate growth and improved client success.
  • Identify key client stakeholders to support Customer Business Objectives and annual digital marketing plans.

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in advertising, sales, marketing, consulting, or media.
  • Ability to communicate in Cantonese and English fluently to support client relationship management.

Skills

Nice to have:Advertising, sales, marketing, or related experience

Benefits

  • Google-wide benefits described in company policy and job posting.
Last updated Oct 23, 2026. Interested? Apply on the company site.

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