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New Neighbor Success Lead

Flow· Flag Business – Leasing
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Miami, FLHourly, full-timePosted 2mo ago

About the role

On-site, full-time role guiding prospective Flow residents through the full sales journey from exploration to move-in, leveraging data insights and Flow’s technology to tailor living solutions within Flow’s flexible housing offerings.

Responsibilities

  • Conduct personalized discovery conversations using Flow’s technology to assess each client’s needs, preferences, and timeframes.
  • Articulate and tailor housing solutions across Flow’s portfolio.
  • Direct prospects to alternative Flow properties when this better aligns with their lifestyle, budget, or timeline.
  • Enjoy selling & negotiating within a tech augmented sales process that affords more autonomy and accountability
  • Own the full on-site sales motion, including tours, demonstrations, presentations, and closing.
  • Maintain accountability for personal workflows & outcomes using Flow’s proprietary selling suite.
  • Participate in product trainings, user testing, pilot programs, and feedback sessions.
  • Provide structured input into technology roadmaps through tour notes, insights, and real-world observations.
  • Represent Flow in relationships with local realtors, influencers and events that match well with Flow’s Brand ethos.

Qualifications

  • Strong consultative sales approach with the ability to diagnose needs and recommend solutions.
  • High degree of professional judgment, autonomy, and comfort making decisions independently.
  • Tech-forward mindset; confident using CRM systems, dashboards, automation, and workflow tools.
  • Exceptional communication, presentation, and interpersonal skills.
  • Ability to analyze data signals and adapt approaches to individual client situations.
  • Collaborative orientation with comfort engaging cross-functional partners.
  • Resilient, proactive, and committed to the Flow mission of human flourishing.
  • 3+ years in consultative sales, hospitality, real estate, customer experience, or a related field preferred.
  • Experience with autonomy in contract negotiation or professional-level decision-making is strongly preferred.
  • Real estate or housing experience is beneficial but not required.
  • Applicants must be 18 years of age or older

Skills

Required:Consultative salesCRM and sales techCommunication and presentation

Benefits

  • Health and Wellness: Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
  • Time Off: PTO and paid holidays.
  • Financial: 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
  • Life at Flow: Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Flow

Communities designed to connect you with yourself, your neighbors, and the natural world.

Flow communities are designed to connect you with yourself, your neighbors, and the natural world. This new way of living offers beautifully designed rentals, elevated hotel stays, inclusive experiences, and stories that move you. Rooted in Riyadh and Miami - Flow creates spaces that feel like home and experiences to connect you with yourself and your community. From furnished homes and expressive apparel to The Flow Trip’s immersive content—everything we do is guided by our Mission of Oneness.

Communitiesrentalshotelsexperiencesfurnished homesapparel
Company profileWebsite

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