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Assistant Store Manager | West Edmonton, AB

Arc'teryx· Retail Stores – Arc'teryx West Edmonton Mall
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West Edmonton Mall, Edmonton, ABCA$57.2k - CA$71.5k + bonusFull-timePosted 2mo ago

About the role

Assistant Store Manager at Arc'teryx West Edmonton Mall overseeing store operations, team leadership, guest experience, and community engagement to drive brand presence and profitability.

Responsibilities

  • Leading a team in alignment with the Arc’teryx Vision, Purpose and Values
  • Leading and supporting the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people)
  • Supporting and leading the training and coaching of a high performing team through the lens of the Arc’teryx Guest Journey and our commitment to best-in-class guest experience
  • Leading by example, coaching in the moment, and empowering the team to self-lead through all development plans and training opportunities provided by Arc’teryx and your leadership team
  • Identifying and developing a store leadership talent pipeline in partnership with your Store Manager
  • Overseeing the entire employee experience from onboarding through offboarding (hiring, training, developing, performance management, and termination)
  • Committing to, and delivering on, bold objectives both in store and in the community
  • Building brand presence and guest loyalty by upholding our company’s mission and values
  • Championing floor leadership and exceptional guest experience by leading from the floor 5 days of the week
  • Empowering your team to use their best judgement in all guest service matters
  • Supporting the Store Manager in all store operations, with areas of focus assigned by the Store Manager in alignment with the needs of the business
  • Collaborating with the Store Manager and Community Marketing Manager to execute store events that support the company mission, drive traffic, and increase community involvement
  • Partnering with the Store Manager to evaluate team needs on a quarterly basis to ensure staffing and team development are supporting the business both now and for the future
  • Collaborating with the Store Manager and Community Marketing Manager to execute store events that support the community mission, drive traffic, and increase community involvement.

Qualifications

  • 2-3 years of leadership and retail management experience
  • Dynamic leadership skills with the ability to recruit, hire, train, lead, motivate, retain and develop future leaders
  • Entrepreneurial spirit and continuous evolution to achieve great results
  • Passion for service and delivering an exceptional guest experience
  • Proven financial acumen to include budgeting and forecasting sales, gross margin, expense control and net profit
  • Ability to set a clear vision, align team around goals and foster commitment to objectives
  • Ability to balance autonomy and collaboration
  • Problem-solving and strong decision-making; results-oriented
  • Passion for leading and outdoor living
  • Strong written and verbal communication
  • Excellent time management and problem-solving ability
  • Proficiency with Microsoft Office Suite
  • Ability to lift up to 30 lbs

Skills

Required:LeadershipGuest experienceBudgeting and forecastingCommunication

Benefits

  • Health & wellbeing - Extended health, dental, vision, mental health support, fertility benefits, and 24/7 EAP
  • Financial wellbeing - RRSP matching, eligibility for Annual Incentive Plan, and access to ESPP where applicable
  • Time & Flexibility - Paid time off, wellness time, and Live it, Learn It days
  • Family support - Parental leave top-up and nesting period for new parents
  • Growth, community & gear - Professional development, Arc'teryx Academies, Employee Belonging Councils, employee discounts and Pro Deals
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arc'teryx

Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States

Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies

outdoorclothingouterwearaccessoriesskiingclimbingalpine
Company profileWebsite

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