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Senior Product Manager - Journey Monitoring

Datadog· Product Management
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New York, NY$192k - $240kfull-timePosted 2mo ago

About the role

Senior Product Manager responsible for the Journey Monitoring hub, integrating Real User Monitoring, Synthetics, and Product Analytics to create a centralized observability layer that enables auto-discovery of journeys, cross-product data federation, and end-to-end flow monitoring.

Responsibilities

  • Drive the product vision and roadmap spanning the Journey Monitoring hub, including the journey map, details reports, automatically inferred journeys, and cross-product data federation.
  • Own the end-to-end product lifecycle from discovery to launch, working with a cross-functional team of engineers, designers, and other PMs across the DEM products.
  • Deeply understand the needs of distinct key personas: SREs and engineers, product managers, and business leaders.
  • Design the functional observability layer that makes end-to-end flow monitoring intuitive — including auto-discovery of user journeys, XLOs, and Bits AI integrations for automated root-cause investigations.
  • Define how behavioral data and technical data come together to surface whether a drop in conversion is due to technical failure or behavioral friction.
  • Engage directly with early customers and internal users to iterate on usability, refine the journey map, and optimize cross-sell and up-sell paths.
  • Independently research the competitive landscape across digital experience and business process monitoring vendors.
  • Work with GTM teams to define positioning and messaging for Journey Monitoring.

Qualifications

  • 5+ years of experience in B2B SaaS Product Management, especially data-intensive, analytics, or digital experience monitoring products.
  • Domain knowledge of Real User Monitoring, Synthetics, Product Analytics, APM, and bridging technical metrics with business outcomes.
  • Strong analytical skills including SQL and data-driven decision making.
  • Experience with AI-powered products is a strong plus (Bits AI root-cause analysis).
  • Ownership mindset with entrepreneurial spirit and ability to operate in ambiguity and speed to GA.
  • Sharp communication skills with technical stakeholders and executives.
  • Bachelor's Degree in Engineering, Computer Science, Data Science, or equivalent experience is a plus.

Skills

Required:Product managementSQLData-driven decision makingStakeholder communication
Nice to have:AI/Bits AI integration

Benefits

  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • Intradepartmental mentor and buddy program
  • Inclusive culture and Community Guilds (ERGs)
  • Free, global Spring Health benefits for employees and dependents age 6+
  • Competitive global benefits and giving programs
  • Healthcare, dental, parental planning, mental health benefits, 401(k) plan and match, paid time off, fitness reimbursements, and discounted employee stock purchase plan
Last updated Oct 22, 2026. Interested? Apply on the company site.

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