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Application Engineer, ServiceNow, Google Cloud Business Platforms

Google
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Sunnyvale, CA, USA$138k - $197kFull-timePosted 2mo ago

About the role

Application Engineer responsible for designing, developing, and deploying custom-scoped applications and bi-directional integration pipelines between ServiceNow and internal first-party systems and CRM platforms within Google Cloud Business Platforms.

Responsibilities

  • Build custom scoped applications via App Engine and configure agent-centric interfaces like ServiceNow Agent Workspace and Virtual Agent.
  • Build robust bi-directional pipelines connecting ServiceNow to internal microservices (using Pub/Sub, Webhooks, gRPC, API Gateways), and manage the GCP projects, IAM roles, and quotas to host these endpoints.
  • Maintain and scale functional suites including Customer Service Management (CSM/CRM), Strategic Portfolio Management (SPM), and Integrated Risk Management (IRM).
  • Plan and execute technical delivery with minimal assistance, translating ambiguous business requirements into high-level integration architectures
  • Manage Performance Analytics dashboards and validate custom/OOTB solutions via Automated Test Framework (ATF).

Qualifications

  • Bachelor's degree in Computer Science, MIS or related field, or equivalent practical experience.
  • 4 years of experience in web technologies (e.g., JavaScript ES6+, HTML5, CSS3).
  • Experience managing first-party ServiceNow integrations, and building microservices (e.g., Java, Python, Go, or Node.js).
  • Experience with message-driven architectures (e.g., Cloud Pub/Sub, Kafka), RPC/gRPC, and API Gateways/Reverse Proxies for traffic orchestration.

Skills

Required:Web technologiesServiceNow integrationsMicroservicesAsynchronous and synchronous integration protocols
Last updated Oct 23, 2026. Interested? Apply on the company site.

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