Product Engineer II - Configuration
Libertyville, IL$100k - $160kFull-timePosted 2mo ago
About the role
Product Engineer II – Configuration Services responsible for implementing enterprise-level system configurations for data center and edge hardware, from hardware arrival to final configuration sign-off, including OS/hypervisor images, automation, and documentation.
Responsibilities
- Own the bench-level configuration process for enterprise servers, storage, and networking platforms from incoming inspection through final configuration sign-off.
- Develop and maintain system configuration plans and port mapping for single systems and small clusters, including IP addressing, VLAN assignments, and logical connectivity.
- Perform initial power-on, firmware/ BIOS/UEFI updates, and hardware validation per project standards.
- Install and configure Linux and Windows operating systems, hypervisors, and base software images according to customer or internal build standards.
- Develop and maintain golden images, automation scripts, and configuration checklists for repeatable, high-quality builds.
- Diagnose and resolve hardware, firmware, and software compatibility issues in coordination with customers and vendors, escalating when appropriate.
- Capture and maintain configuration documentation (as-built configs, inventories, serials, IP plans, port maps) in the appropriate systems of record.
- Provide input to labor estimation and pre-sales assessments for configuration-heavy opportunities.
- Provide production floor support for configuration issues and deviations, working closely with Manufacturing and System Verification teams.
Qualifications
- 5+ years of experience building and designing computer components into custom built systems
- 5+ years of experience building and designing enterprise level systems including Networking, Compute and Storage hardware
- 5+ years of experience with Linux and Windows operating systems
- 5+ years of experience creating and maintaining bills of materials (BOMs)
- 5+ years of experience configuring Dell, Supermicro, HPE, Lenovo, and Whitebox systems
- Bachelor’s degree in computer engineering, Computer Science, or a related field
Skills
Required:Communication and collaborationRequirements gathering and documentationEngineering change management and PLMEnterprise hardware knowledgeX86 and ARM architectures
Benefits
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits for details
Last updated Oct 21, 2026. Interested? Apply on the company site.
About AHEAD
Digital Platforms Engineered for Modern Enterprises
AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations.
Platform SolutionsInfrastructure ModernizationLifecycle ManagementSeamless Integration
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