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Senior Physician Liaison

Clarify Health· Customer Success
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Hybrid (Remote US)$135k - $160kFull-timePosted 2mo ago

About the role

Senior Physician Liaison responsible for frontline engagement with providers and coaching Customer Liaison teams, driving value-based care changes through Clarify’s analytics platform.

Responsibilities

  • Build and maintain trusted relationships with providers (physicians, practice administrators, and staff)
  • Conduct regular virtual and in-person interactions to review performance, co-develop improvement plans, and address barriers to change
  • Guide providers through Clarify’s change management approach
  • Serve as primary point of contact and advocate for assigned providers
  • Engage with practice administration, staff and providers to support workflow improvement and awareness of value-based care program requirements, quality measures, and incentives
  • Collaborate with internal teams to resolve barriers to provider adoption
  • Leverage Clarify’s platform to identify high-opportunity practices, monitor referral patterns, and track behavior change indicators
  • Translate complex data into clear, provider-specific narratives
  • Maintain detailed CRM records of interactions, change stage assessments, and engagement activities
  • Monitor progress on initiatives, track leading indicators of behavior change, and adjust engagement strategies
  • Provide regular reporting on territory performance, behavior change trends, and forecasted impact
  • Conduct ride-alongs and joint visits with customer liaisons; assess readiness and develop coaching plans
  • Design and deliver training to enable a customer’s liaison team to execute engagement playbooks and use insights
  • Monitor success metrics for customer liaison teams and report on capability development
  • Contribute to continuous improvement of engagement playbooks and training curricula

Qualifications

  • Bachelor’s degree in Healthcare Administration, Nursing, Public Health, Business, or related field
  • 5+ years healthcare experience with at least 3 years in a direct provider-facing role
  • Demonstrated experience coaching, mentoring, or training others; formal management experience a plus
  • Proven ability to establish trust and credibility with physicians and staff
  • Proficiency in interpreting utilization data, cost trends, referral patterns, and quality metrics; comfortable with analytics platforms and Excel
  • Excellent verbal and written communication; able to translate data for clinical and administrative audiences
  • Experience developing training content, talk tracks, or engagement approaches for field teams
  • Ability to independently manage a territory and drive results with minimal supervision
  • Proficient with CRM systems (Salesforce preferred) and analytics tools
  • Willingness to leverage AI-powered tools for engagement preparation and strategy development

Skills

Required:Provider relationship managementChange managementData interpretationTraining & coachingCRM (Salesforce)

Benefits

  • Competitive compensation (base, bonus, + equity)
  • Quality health insurance
  • Traditional 401K plan
  • Vision, dental, disability, and life insurance
  • Flexible Spending Accounts and Commuter Benefits
  • Generous PTO
  • Monthly work-from-home stipend
  • Remote friendly
  • Collaborative workplace with opportunities to learn from colleagues
Last updated Aug 19, 2026. Interested? Apply on the company site.

About Clarify Health

Healthcare Analytics Software

Unlock the full potential of your data with Clarify Health. Our cutting-edge healthcare analytics software provides actionable insights to improve patient outcomes & reduce costs.

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