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Director, Regional Services (Public Sector)

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Hybrid (US-wide)$207k - $285kFull-timePosted 2mo ago

About the role

Regional Services Director (RSD) to lead and grow Elastic's Professional Services in the US Public Sector, with a focus on the Department of Defense and Intelligence Community. Hands-on leadership accountable for strategy, delivery, and financial performance across the region.

Responsibilities

  • Own the regional P&L: bookings, revenue, utilization, and margin; forecast accurately and manage the P&L to hit plan.
  • Define, communicate, and execute a multi-year growth strategy for USPS Services; collaborate with Sales Account and Delivery teams.
  • Engage directly with senior technical and mission stakeholders; demonstrate technical credibility and value of Elastic platform in search, observability, and security analytics use cases.
  • Own a portfolio of key accounts; drive discovery, shape solutions, negotiate, and ensure value realization; maintain relationships.
  • Lead the full pursuit cycle for complex, often classified engagements: scoping, proposal development, SOW structuring, pricing, contract negotiation.
  • Hire, develop, and build a technically excellent and commercially sharp team; foster growth and high performance.
  • Actively shape the direction of USPS Services, develop best practices, refine delivery methodologies, improve estimation and sizing, and transfer knowledge to sales.

Qualifications

  • 6 to 12+ years in professional services, pre-sales, or delivery leadership with a track record of owning commercial outcomes
  • Ability to lead in technically complex environments and engage with engineers and architects
  • Experience in search, analytics, observability, security, or related data/infrastructure domains
  • Proven record of growing a services business through offerings, delivery, partnerships, or expanded accounts
  • Experience owning and closing complex, multi-stakeholder negotiations including contract structure and milestone-based models
  • Comfort operating in or around classified environments; current or former DV/SC clearance strongly preferred
  • Ability to travel 30 to 50% of the time

Skills

Required:Strategic LeadershipTechnical Credibility in Elastic StackAdvanced Negotiation & RFP/Proposal

Benefits

  • Competitive pay based on work performed
  • Health coverage for you and family
  • Flexible locations and work schedules
  • Generous vacation days
  • Dollar-for-dollar charitable giving match up to $1500
  • Up to 40 hours per year for volunteer projects
  • minimum of 16 weeks parental leave
Last updated Aug 20, 2026. Interested? Apply on the company site.
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About Endgame Systems, LLC

Services for Elastic Software and Cloud Customers in the US Government

Endgame Systems, LLC provides consulting services related to Elastic technology to Government agencies with heightened security needs.

consultingElastic technologygovernment

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