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Developer Advocate - Service Management

Datadog
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Hybrid (California, USA; New York, USA)$136k - $170kPosted 2mo ago

About the role

Developer Advocate focused on service management, incident response, on-call, and operational automation. Combines engineering with storytelling to help communities in cloud observability, incident response, and service management.

Responsibilities

  • Act as a subject matter expert for service management (incident response, on-call, IDP, Work Management, Workflow Automation, Agent Builder, and operational automation) for Datadog's advocacy and engineering teams
  • Create content in one or more mediums to build Datadog's reputation as a leader in DevOps, Monitoring, Observability and Security e.g. building demos, public speaking, blogging, documentation, webinars, open source, research reports and more
  • Partner with product engineering teams to build compelling demos, and coach internal engineering teams on effective communication and presentation
  • Interface with open source communities to drive key messaging in the market and develop new integrations for Datadog
  • Contribute to the product through feedback (bugs or product enhancements suggestions), documentation, or code

Qualifications

  • Approximately 5+ years of experience as a Platform Engineer, Site Reliability Engineer, DevOps Engineer or Software Developer with hands-on experience as an on-call/incident responder and running production systems in complex IT environments
  • Strong understanding of core service-management practices (incident response, on-call, post incident reviews, and SLOs), using tools like Datadog, PagerDuty, Opsgenie, incident.io, Rootly, Jira Cloud Platform, Cortex, or similar
  • Passion for helping teams fix organizational challenges, not just technical ones and willingness to share knowledge broadly
  • Approximately 2+ years of experience in storytelling and creating compelling content (written content, speaking at conferences like SREcon, DevOpsDays or SREday, leading workshops, livestreaming or recording videos, contributing to open source, community events)
  • Publicly available writing samples, blog posts, demos, or recordings of presentations on technical topics
  • Comfort with at least one scripting and programming language (e.g., Node.js, Python, Go, bash) and familiarity with APIs and modern infrastructure (IaaS, containers)
  • Enjoys self-driven exploration and education on new technologies and languages

Skills

Required:Service management practicesPublic speaking and content creationScripting / programming

Benefits

  • Generous and competitive benefits package
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous career development opportunities
  • Product training to develop understanding of our product and space
  • Best in breed onboarding
  • Internal mentor and buddy program cross-departmentally
  • Friendly and inclusive workplace culture
  • Healthcare, dental, parental planning, mental health benefits, 401(k) plan and match, paid time off, fitness reimbursements, discounted employee stock purchase plan
Last updated Oct 22, 2026. Interested? Apply on the company site.

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