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Founding Customer Marketing & Advocacy Lead

Scribe· Marketing
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Remote$148k - $230kFull-timePosted 2mo ago

About the role

Founding role to build Scribe's enterprise customer content engine and Customer Advisory Board programs to drive trust and pipeline with enterprise buyers in an AI-forward world.

Responsibilities

  • Be the voice of the enterprise customer — develop deep familiarity with how enterprise buyers think, what they read and watch, what they share with their teams, and what earns their trust. Own the program to develop, publish, and distribute a powerful arsenal of customer testimonials.
  • Own Scribe's enterprise customer content engine — set the strategy, develop the content roadmap, and execute against it across every format and channel where the enterprise buyer consumes. (Support partnering with the Creative Strategists on our Acquisition team to develop some of the channel-specific content.)
  • Launch Scribe's Customer Advisory Board program — curate the right enterprise leaders, make participation genuinely valuable, and stay connected between sessions. These relationships will become your richest source of content and a powerful trust signal in the market.
  • Partner with Product Marketing, Demand Generation and Sales to build the loop between content and revenue — ensuring webinar attendees, CAB participants, and content-sourced leads are routed, scored, and followed up on effectively.
  • Influence pipeline targets — set them, forecast against them, and report on them. Manage metrics like MQLs, influenced pipeline, and conversion to inform fast decisions.

Qualifications

  • 4-6+ years in enterprise customer marketing, content marketing, demand generation, or closely related field with meaningful time on enterprise B2B audiences
  • Proven track record building enterprise customer programs (content, webinars, events) with a portfolio showing influence on qualified pipeline
  • Experience building or running customer advisory boards, executive engagement programs, or similar high-touch audience programs
  • Strong analytical instincts — comfortable owning pipeline attribution, setting success metrics, and making data-driven decisions
  • Experience collaborating with cross-functional partners (Sales, Demand Generation) to route and activate leads from content and events programs

Skills

Required:Enterprise customer marketingContent strategy and roadmapping

Benefits

  • Healthcare Coverage – Comprehensive health, dental, and vision plans, including two $0/month medical plan options for employees
  • Equity – Ownership in what we're building
  • 401(k) Plan – through Vestwell
  • Flex Benefit – $500/year for home office equipment, productivity tools, learning & development or fitness/wellness
  • Commuter Benefits – $100/month for SF based employees
  • PTO – Flexible paid time off and company holidays
  • Parental Leave – Paid leave to support growing families
  • Wellness & Family Support – Free Talkspace membership, One Medical access (location-dependent), and Kindbody discounts for family planning
Last updated Oct 14, 2026. Interested? Apply on the company site.

About Scribe

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