Applied Operations
Crosby· Operations
New York City$140k - $185kFull-timePosted 2mo ago
About the role
Ambitious, world-class Operations role at Crosby, an AI-native law firm, responsible for designing and optimizing complex human-in-the-loop workflows, prototyping internal tools, and scaling operational processes to deliver legal work faster and with higher quality.
Responsibilities
- Own mission-critical workflows that blend human and machine to deliver legal work faster and better than ever before
- Design and implement new operational processes, from scoping to rollout, across legal delivery, quality control, training, and client success
- Partner with product and engineering to prototype and deploy internal tools that increase throughput and reduce error
- Define and operationalize Crosby’s evolving playbooks, training systems, and incentives as we scale
Qualifications
- 2–5 years of experience in operations, consulting, finance, or a similarly analytical and high pressure, execution-focused environment
- Priority given to former founders
- Deep curiosity about how things work—and how they can work better
- Proven ability to own complex systems or projects end-to-end, especially in ambiguous or high-stakes settings
- Excitement about working in-person with a team that values precision, pace, and constant reinvention
- An interest in law or legal services is a plus, but not required—this is an operations-first role
Benefits
- Unlimited PTO
- Lunch & dinner in the office every day
- Medical insurance (multiple plan options through Anthem & Cigna)
- HSA or FSA, depending on your plan choice
- Dental insurance
- Vision insurance
- One Medical membership
- 401(k) match
- In-office desk setup stipend
Last updated Aug 26, 2026. Interested? Apply on the company site.
About Crosby
The Agentic Law Firm Built for Execution
Crosby is the Agentic Law Firm Built for Execution. Lawyer-assisted AI reviews MSAs, DPAs and NDAs in under an hour.
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