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Technical Program Manager, AI Delivery

Cohere· Product Management & Program Management
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United States, Canada$140k - $175kFull-timePosted 2mo ago

About the role

Technical Program Manager to join Cohere’s customer-facing Engineering Program Management team, focused on enterprise-grade AI software/solutions and collaboration with Strategic Customers and cross-functional teams.

Responsibilities

  • Communicate: Provide clear, timely, and objective communication across the tech organization, Cohere teams, leadership, and strategic customers and external partners.
  • Optimize: Break down complex issues into strategies, driving engineering alignment with product, business, and marketing while fostering collaboration.
  • Plan: Create and manage program/project schedules, identify dependencies, manage risks, and drive organizational alignment.
  • Execute: Ensure on-time delivery, identify development needs, and establish checkpoints for status updates.
  • Problem solve: Proactively identify and resolve issues, coordinate cross-functional dependencies, and prioritize impacts to schedule and product quality.

Qualifications

  • At least 5 years of experience as an Engineering or Technical Program Manager, with at least 2 years in customer-facing technical delivery and operations focused on enterprise-grade AI software/solutions
  • Knowledge or experience with LLM training or optimization would be a key differentiator
  • Problem-focused with a passion for making customers successful
  • Detail-oriented, self-organized, and skilled at capturing detailed notes/action items during highly technical meetings and tracking progress
  • Bias for Action; execution-focused and results-driven
  • Experience coordinating with cross-functional teams to ship technical products/services to internal or external customers across multiple time zones
  • Ability to hold leaders and individual contributors accountable, with assertiveness and diplomacy in follow-ups to ensure shipping within deadlines

Skills

Required:CommunicationProgram managementCross-functional collaborationCustomer-facing delivery

Benefits

  • Weekly lunch stipend of $75/£75 or equivalent in local currency
  • Full health and dental benefits, including mental health budget
  • RRSP matching, 401K, Pension Scheme
  • 100% Parental Leave top-up for up to 6 months
  • Annual enrichment benefits (arts & culture, fitness/wellness, quality time, workspace improvement credit) and education stipend
  • 6 weeks of paid vacation (30 working days)
  • Budget for travel to other offices and annual company offsite
  • Remote-friendly with global offices and coworking benefit
  • $500 home office stipend
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Cohere

Support automation that's actually intelligent

Cohere resolves 40-70% of support requests using AI, over all channels, within just a few days.

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