← All roles

Product Guide - Seasonal

Arc'teryx· Retail Stores
Apply on company site
Hybrid (Boston, MA)$20.8/hr - $23.1/hrPT Temp/SeasonalPosted 2mo ago

About the role

Seasonal part-time Product Guide role at Arc’teryx in Boston, MA, delivering an exceptional guest experience, sharing technical product knowledge, and supporting store initiatives and operations.

Responsibilities

  • Delivering a best-in-class brand experience to guests through sharing technical product knowledge and supporting with problem solving
  • Building a strong understanding of products and weaving this information into guest interactions
  • Championing Arc’teryx as a brand ambassador in-store and in the community
  • Developing passions both in and out of the store with team support
  • Supporting in elevating guest experience by working with store leadership on projects and brand initiatives
  • Providing feedback on merchandising and in-store experience to drive sales
  • Maintaining an open, collaborative relationship with team and store leadership
  • Supporting with and participating in store tasks as assigned by leadership
  • Answering store phones and responding to voicemails and store emails; may include responding on social channels
  • Utilizing the Point-of-Sale system to process guest transactions (warranties, Used Gear trade-ins, purchases, returns)
  • Receiving and unpacking inventory (boxes weigh 5 - 30 lbs)

Qualifications

  • Passion for delivering exceptional customer service
  • Self-motivated with problem solving
  • Flexible and adaptable in ambiguity
  • Ability to balance autonomy and collaboration
  • Inspiring breakthrough thinking and continuous improvement
  • Commitment to doing what is right and getting outside when possible

Skills

Required:Customer serviceProduct knowledgeTeamwork & collaboration

Benefits

  • Growth, community & gear: professional development, Arc'teryx Academies, employee discounts, Pro Deals
  • Time & Flexibility: Paid time off, dedicated paid days to get outside & explore
  • Wellbeing: 24/7 Employee Assistance Program (EAP)
  • Health: extended health, dental, vision, mental health support, fertility benefits, EAP (full-time)
  • Financial wellbeing: 401(k) matching, eligibility for Annual Incentive Plan, ESPP (where applicable, full-time)
  • Family support: parental leave for birthing and non-birthing parents
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arc'teryx

Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States

Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies

outdoorclothingouterwearaccessoriesskiingclimbingalpine
Company profileWebsite

More open roles at Arc'teryx