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Product Guide - Seasonal

Arc'teryx· Retail Stores
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Denver, CO$20.8/hr - $23.1/hrPT Temp/SeasonalPosted 2mo ago

About the role

Seasonal PT Product Guide position at Arc'teryx Cherry Creek in Denver, CO. Deliver an exceptional brand experience on the retail floor, share technical product knowledge, support store initiatives, and assist with guest services and store tasks.

Responsibilities

  • Delivering a best-in-class brand experience to our guests through sharing technical product knowledge and supporting with problem solving
  • Building a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic way
  • Championing Arc’teryx as a brand ambassador both in-store and in the community
  • Developing your passions both in and out of the store with the support of the team
  • Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives
  • Providing feedback on merchandising and in-store experience to help drive sales
  • Maintaining an open, collaborative relationship with your team and store leadership
  • Supporting with and participating in various store tasks as assigned by the leadership team
  • Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Epicenter social media channels
  • Utilizing the Point-of-Sale system to accurately and efficiently process guest transactions, including warranties, Used Gear trade-ins, purchases, and returns
  • Receiving and unpacking boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Qualifications

  • You are passionate about delivering exceptional customer service
  • You love to have fun at work, and hold yourself accountable to what is required of you
  • You are self-motivated, and enjoy problem solving
  • You remain highly flexible and adaptable when faced with ambiguity
  • You effectively balance autonomy and collaboration
  • You inspire breakthrough thinking and continuous improvement
  • You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
  • Your passion for your work is paralleled by your passion for getting outside and living it

Skills

Required:Customer serviceProduct knowledgePOS / cash handling

Benefits

  • Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear)
  • Time & Flexibility - Paid time off, and No Wasted Day program (dedicated paid days to get outside & explore)
  • Wellbeing - 24/7 Employee Assistance Program (EAP)
  • Health - Extended health, dental, and vision coverage, including mental health support, fertility benefits, and a 24/7 EAP (full time employees)
  • Financial wellbeing - Immediately vested 401(k) retirement savings plan matching, eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase Program (ESPP) where applicable (full time employees)
  • Family support - Parental leave for birthing and non-birthing parents, including option to ease the transition back to work (full time employees)
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arc'teryx

Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States

Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies

outdoorclothingouterwearaccessoriesskiingclimbingalpine

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