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Product Guide - Seasonal

Arc'teryx· Retail Stores – Arc'teryx La Brea
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Hybrid (Los Angeles, CA)$20.8/hr - $23.1/hrPT Temp/SeasonalPosted 2mo ago

About the role

Seasonal, part-time Product Guide role in Arc’teryx Los Angeles store (La Brea) focused on delivering best-in-class guest experience, product knowledge, and brand representation on-site.

Responsibilities

  • Delivering a best-in-class brand experience to our guests through sharing technical product knowledge and supporting with problem solving
  • Building a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic way
  • Championing Arc’teryx as a brand ambassador both in-store and in the community
  • Developing your passions both in and out of the store with the support of the team
  • Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives
  • Providing feedback on merchandising and in-store experience to help drive sales
  • Maintaining an open, collaborative relationship with your team and store leadership
  • Supporting with and participating in various store tasks as assigned by the leadership team
  • Answering store phones and responding to voicemails and store emails; may respond on Epicenter social channels
  • Utilizing the Point-of-Sale system to process guest transactions, warranties, Used Gear trade-ins, purchases, and returns
  • Receiving and unpacking boxes for inventory (boxes weigh 5 - 30 lbs)

Qualifications

  • You are passionate about delivering exceptional customer service
  • You love to have fun at work, and hold yourself accountable to what is required of you
  • You are self-motivated, and enjoy problem solving
  • You remain highly flexible and adaptable when faced with ambiguity
  • You effectively balance autonomy and collaboration
  • You inspire breakthrough thinking and continuous improvement
  • You seek the best solutions with an unwavering commitment to do what is right
  • Your passion for your work is paralleled by your passion for getting outside and living it

Skills

Required:Customer serviceProduct knowledgePoint-of-Sale (POS) operations

Benefits

  • Growth, community & gear – professional development opportunities, Arc'teryx Academies, Employee Belonging Councils, employee discounts and Pro Deals
  • Time & Flexibility – Paid time off, No Wasted Day program
  • Wellbeing – 24/7 Employee Assistance Program (EAP)
  • Health – Extended health, dental, and vision coverage (full-time) including mental health support and fertility benefits
  • Financial wellbeing – Immediately vested 401(k) matching (where applicable), eligibility for Annual Incentive Plan and ESPP (where applicable)
  • Family support – Parental leave for birthing and non-birthing parents
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arc'teryx

Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States

Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies

outdoorclothingouterwearaccessoriesskiingclimbingalpine
Company profileWebsite

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