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Product Guide - Seasonal

Arc'teryx· Retail Stores - Arc'teryx DC CityCenter
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Hybrid (DC CityCenter)$20.8/hr - $23.1/hrPT Temp/SeasonalPosted 2mo ago

About the role

You are the face of the brand on the retail floor, delivering an unforgettable experience to our guests. Product-obsessed and outdoors-focused, you share technical product knowledge, provide exceptional customer service, and support store initiatives as part of Arc’teryx’s seasonal, part-time program.

Responsibilities

  • Delivering a best-in-class brand experience to our guests through sharing technical product knowledge and supporting with problem solving
  • Building a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic way
  • Championing Arc’teryx as a brand ambassador both in-store and in the community
  • Developing your passions both in and out of the store with the support of the team
  • Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives
  • Providing feedback on merchandising and in-store experience to help drive sales
  • Maintaining an open, collaborative relationship with your team and store leadership
  • Supporting with and participating in various store tasks as assigned by the leadership team
  • Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Epicenter social media channels
  • Utilizing the Point-of-Sale system to accurately and efficiently process guest transactions, including warranties, Used Gear trade-ins, purchases, and returns
  • Receiving and unpacking boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Qualifications

  • Customer service orientation
  • Flexibility and adaptability
  • Self-motivation and problem-solving
  • Balance autonomy and collaboration
  • Passion for outdoor lifestyle and getting outside
  • Willingness to work during peak seasons (Black Friday and holiday period)

Skills

Required:Customer serviceProduct knowledgeCommunicationPOS / Transactions

Benefits

  • Professional development opportunities, Arc'teryx Academies, Employee Belonging Councils, and employee discounts and Pro Deals
  • Paid time off and Live it, Learn It Days
  • 24/7 Employee Assistance Program (EAP)
  • Extended health, dental, and vision coverage (full-time)
  • 401(k) retirement savings plan with company match and ESPP eligibility (full-time)
  • Parental leave (full-time)
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arc'teryx

Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States

Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies

outdoorclothingouterwearaccessoriesskiingclimbingalpine
Company profileWebsite

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