Product Guide - Seasonal
Arc'teryx· Retail Stores – Arc'teryx Washington Square
Portland, OR$19.2/hr - $21.4/hrPT Temp/SeasonalPosted 2mo ago
About the role
Seasonal/Part-time retail role at Arc'teryx in Portland, OR, delivering a best-in-class brand experience, sharing technical product knowledge, and supporting store initiatives.
Responsibilities
- Delivering a best-in-class brand experience to our guests through sharing technical product knowledge and supporting with problem solving
- Building a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic way
- Championing Arc’teryx as a brand ambassador both in-store and in the community
- Developing your passions both in and out of the store with the support of the team
- Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives
- Providing feedback on merchandising and in-store experience to help drive sales
- Maintaining an open, collaborative relationship with your team and store leadership
- Supporting with and participating in various store tasks as assigned by the leadership team
- Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Epicenter social media channels
- Utilizing the Point-of-Sale system to accurately and efficiently process guest transactions, including warranties, Used Gear trade-ins, purchases, and returns
- Receiving and unpacking boxes for inventory as required (boxes can weigh 5 - 30 lbs)
Qualifications
- Passion for delivering exceptional customer service
- Self-motivated, problem-solving orientation
- Flexibility and adaptability in ambiguous situations
- Ability to balance autonomy and collaboration
- Willingness to get outside and live the brand values
Skills
Required:Customer serviceProduct knowledgeCommunication
Benefits
- Professional development opportunities, Arc'teryx Academies, Employee Belonging Councils, and employee discounts/Pro Deals
- Paid time off and dedicated days to get outside and explore (Live it, Learn It)
- 24/7 Employee Assistance Program (EAP)
- Extended health, dental, and vision coverage (full-time)
- Immediately vested 401(k) retirement plan matching and ESPP where applicable (full-time)
- Parental leave for birthing and non-birthing parents (full-time)
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Arc'teryx
Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States
Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies
outdoorclothingouterwearaccessoriesskiingclimbingalpine
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