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Product Guide - Seasonal | Pop-up Store | Wrentham, MA — temporary

Arc'teryx· Retail Stores – Arc'teryx Wrentham Village Outlets
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Hybrid (Wrentham, MA)$20.8/hr - $23.1/hrPT Temp/SeasonalPosted 2mo ago

About the role

Seasonal part-time Product Guide role at Arc’teryx in Wrentham, MA focused on delivering a best-in-class brand experience, product knowledge, and guest service in a pop-up/temporary store.

Responsibilities

  • Delivering a best-in-class brand experience to our guests through sharing technical product knowledge and supporting with problem solving
  • Building a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic way
  • Championing Arc’teryx as a brand ambassador both in-store and in the community
  • Developing your passions both in and out of the store with the support of the team
  • Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives
  • Providing feedback on merchandising and in-store experience to help drive sales
  • Maintaining an open, collaborative relationship with your team and store leadership
  • Supporting with and participating in various store tasks as assigned by the leadership team
  • Answering store phones and responding to voicemails and store emails; occasionally responding on Epicenter social channels
  • Utilizing the Point-of-Sale system to accurately and efficiently process guest transactions, including warranties, Used Gear trade-ins, purchases, and returns
  • Receiving and unpacking boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Qualifications

  • Passion for delivering exceptional customer service
  • Self-motivated with problem-solving mindset
  • Flexibility and adaptability in ambiguous situations
  • Ability to balance autonomy and collaboration
  • Desire to get outside and live the brand experience

Skills

Required:Customer serviceProduct knowledgeCommunicationPoint-of-Sale (POS)

Benefits

  • Growth, community & gear - Professional development opportunities, Arc'teryx Academies, Employee Belonging Councils, employee discounts and Pro Deals
  • Time & Flexibility - Paid time off, and "Live it, Learn It" Days
  • Wellbeing - 24/7 Employee Assistance Program (EAP)
  • Health - Extended health, dental, and vision coverage (full-time employees) including mental health support and fertility benefits
  • Financial wellbeing - 401(k) with employer match, eligibility for Annual Incentive Plan and ESPP (where applicable)
  • Family support - Parental leave for birthing and non-birthing parents
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arc'teryx

Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States

Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies

outdoorclothingouterwearaccessoriesskiingclimbingalpine
Company profileWebsite

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