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Product Guide - Seasonal

Arc'teryx· Retail Stores - Arc'teryx Woodburn Premium Outlets
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Hybrid (Woodburn, OR)$19.2/hr - $21.4/hrPT Temp/SeasonalPosted 2mo ago

About the role

Seasonal Part-time Product Guide at Arc'teryx Woodburn, Oregon, delivering an in-store brand experience, sharing technical product knowledge, and supporting store initiatives.

Responsibilities

  • Delivering a best-in-class brand experience to our guests through sharing technical product knowledge and supporting with problem solving
  • Building a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic way
  • Championing Arc’teryx as a brand ambassador both in-store and in the community
  • Developing your passions both in and out of the store with the support of the team
  • Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives
  • Providing feedback on merchandising and in-store experience to help drive sales
  • Maintaining an open, collaborative relationship with your team and store leadership
  • Supporting with and participating in various store tasks as assigned by the leadership team
  • Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Epicenter social media channels
  • Utilizing the Point-of-Sale system to accurately and efficiently process guest transactions, including warranties, Used Gear trade-ins, purchases, and returns
  • Receiving and unpacking boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Qualifications

  • Passion for delivering exceptional customer service
  • Fun, accountable, self-motivated, problem-solver
  • Flexible and adaptable when faced with ambiguity
  • Balances autonomy and collaboration
  • Inspires breakthrough thinking and continuous improvement
  • Committed to doing what is right and living the outside lifestyle

Skills

Required:Customer serviceProduct knowledgePoint-of-Sale (POS) systems

Benefits

  • Growth, community & gear — Professional development opportunities, Arc'teryx Academies, Employee Belonging Councils, and employee discounts/Pro Deals
  • Time & Flexibility — Paid time off, and No Wasted Day program
  • Wellbeing — 24/7 Employee Assistance Program (EAP)
  • Health — Extended health, dental, and vision coverage including mental health support and fertility benefits (full-time employees)
  • Financial wellbeing — 401(k) retirement plan matching, eligibility for Annual Incentive Plan and ESPP (where applicable) (full-time employees)
  • Family support — Parental leave for birthing and non-birthing parents
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arc'teryx

Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States

Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies

outdoorclothingouterwearaccessoriesskiingclimbingalpine
Company profileWebsite

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