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Sales Assistant

Mulberry· Retail Stores
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Bicester£15.84/hr + bonusFixed Term ContractPosted 2mo ago

About the role

Sales Assistant (Experience Expert) role at Mulberry in Bicester, UK. Fixed Term Contract, on-site in-store position focused on delivering memorable customer experiences, product knowledge storytelling, and contributing to Mulberry’s Back to the Mulberry Spirit strategy while supporting sustainability and inclusive culture.

Responsibilities

  • Create welcoming and fun environment for customers and team
  • Deliver engaging, dynamic and memorable customer experience in-store
  • Develop and maintain key customer relationships using in-store CRM tools
  • Be culturally connected and use Mulberry context to excite customers
  • Share ideas to improve business performance
  • Deliver operational excellence with respect for people, product and environment
  • Embodies Mulberry values (honest, dynamic, community spirited) and supports inclusive culture
  • In love with fashion and demonstrate customer-centric service

Skills

Required:Customer serviceProduct knowledge and storytelling
Nice to have:CRM usage in-store

Benefits

  • Competitive basic salary
  • Bonus
  • Product allowance
  • Staff discount and exclusive access to staff sales
  • Extra day off for your birthday
  • Pension Contributions & Life Assurance
  • Training and development opportunities
  • x2 paid volunteering days per year
  • Access to Help@Hand wellbeing service (remote GP appointments, mental health support, physiotherapy, personal training & retail discounts)
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Mulberry

Shop the official mulberry.com website for timeless British luxury. Discover our classic leather bags, accessories, womenswear and travel collections.

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