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Manager, Solutions Engineering

Scribe· Solutions Engineering
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SF or NYC$260k - $300kFull-timePosted 1mo ago

About the role

Scribe is hiring its first Manager, Solutions Engineering to build and lead the founding team behind our most strategic deals. The role involves establishing the Solutions Engineering function, hiring and mentoring a founding team, delivering proof of concepts, and aligning GTM with Product to drive measurable customer outcomes.

Responsibilities

  • Establish the Solutions Engineering function at Scribe, defining the processes, scope, and playbooks that let the team scale beyond its founding members
  • Hire, mentor, and lead a founding team of Solutions Engineers, with direct accountability for coaching, performance, and career growth
  • Bring technical credibility to strategic new business and expansion opportunities, working alongside your team from discovery through close
  • Deliver proof of concepts that connect Scribe's capabilities to measurable business outcomes, helping customers quantify time saved, costs avoided, and operational gains
  • Act as the bridge between Go-to-Market and Product leadership, carrying customer feedback into the roadmap
  • Build reusable demo assets, proof-of-concept frameworks, and technical narratives so customer outcomes don't depend on tribal knowledge
  • Evolve the function as the product and customer base grow, using team performance data to decide what to change

Qualifications

  • Has 3 or more years of people management experience leading Solutions Engineers, Solutions Architects, Technical Account Managers, or comparable technical customer-facing teams
  • Has worked as a Solutions Engineer or in a comparable pre- or post-sales technical role at a high-growth SaaS company
  • Explains large language models and AI product concepts credibly to both technical and executive audiences
  • Has built a function rather than inherited one, and works well without an existing playbook
  • Has designed scalable programs, processes, and playbooks while still going hands-on in strategic customer engagements
  • Translates technical complexity into business value that an executive buyer acts on
  • Has partnered cross-functionally with Sales, Product, and Customer Success on shared outcomes

Skills

Required:People managementSolutions engineering / pre-salesCommunication of AI conceptsProgram design and executionCross-functional collaboration

Benefits

  • Healthcare Coverage – Comprehensive health, dental, and vision plans, including two $0/month medical plan options for employees
  • Equity – Ownership in what we're building
  • 401(k) Plan – through Vestwell
  • Flex Benefit – $500/year for home office equipment, productivity tools, learning & development or fitness/wellness
  • Commuter Benefits – $100/month for SF based employees
  • PTO – Flexible paid time off and company holidays
  • Parental Leave – Paid leave to support growing families
  • Wellness & Family Support – Free Talkspace membership, One Medical access (location-dependent), and Kindbody discounts for family planning
Last updated Oct 14, 2026. Interested? Apply on the company site.

About Scribe

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