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Principal Solutions Architect, Professional Services

Docker· Customer Success
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Remote€119k - €170kFull-timePosted 1mo ago

About the role

Docker is launching a Professional Services organization to accelerate customer success, reduce time-to-value, and drive enterprise adoption for agentic workloads. The Principal Solutions Architect will build and scale this function, work with senior leadership, and serve as a trusted advisor to enterprise customers and partners to drive integration of Docker agentic solutions within enterprise environments.

Responsibilities

  • Build and scale the Professional Services Practice: develop repeatable reference architecture patterns for self-hosted/air-gapped deployments, MCP/AI agent environments, IDP integrations, and secure supply chain workflows; translate architectures into customer-facing collateral, SOW templates, and success patterns; collaborate with product, marketing, and revenue teams to integrate services into GTM motions and align delivery to AI platform roadmap; identify offerings that drive product expansion, renewals, and long-term customer value; support partnerships and enable technical integration partners, SIs, and service delivery partners.
  • Drive Strategic Customer Outcomes: act as trusted advisor to enterprise customers for modern containerization, AI workflows, and secure software supply chains; lead technical discovery and architecture engagements; architect/deliver self-hosted Docker deployments in air-gapped/regulated environments; design and guide implementation of agentic AI toolchains with MCP server/client architecture, tool orchestration, observability, and secure deployment; position Docker as strategic partner; direct or oversee delivery partners to meet objectives.
  • Enable Cross-Functional Success: drive alignment across stakeholders without direct reporting lines; translate field insights into actionable product/services strategy, roadmap, and partner capabilities.

Qualifications

  • 7+ years as a Professional Services Solution Architect, Technical Consultant, or similar in SaaS/infrastructure or consulting
  • Experience architecting/deploying self-hosted and air-gapped deployments: local image registries, offline toolchains, air-gapped Kubernetes clusters, compliance-driven infra
  • Enterprise integration experience with Identity Providers (Okta, Azure AD, LDAP/AD) and federated protocols (OIDC, SAML, SSO); RBAC design in multi-tenant environments
  • Working knowledge of Model Context Protocol (MCP) and agentic AI toolchains (server/client architecture, orchestration, secure deployment)
  • Hands-on experience with AI/ML workflows, LLM deployment, agentic AI architectures in enterprise environments; awareness of Docker AI platform roadmap including AI agent containerization, model provenance, supply chain security
  • Deep understanding of container and software supply chain security: DHI, SSC, SBOM, image signing/attestation, vulnerability management, runtime governance
  • Excellent facilitation and stakeholder management; able to lead executive-level architecture conversations and influence senior stakeholders
  • Direct experience delivering high-quality services engagements achieving customer value while meeting revenue/ARR targets
  • Recognition by enterprise customers as a strategic technical advisor

Skills

Required:Professional Services LeadershipSelf-hosted / Air-gapped DeploymentsEnterprise Identity & Access ManagementModel Context Protocol (MCP)AI/ML Workflows & LLM DeploymentContainer & Software Supply Chain SecurityStakeholder Management

Benefits

  • Remote-first by design — work from home with offices in Seattle and Paris
  • Flexibility in scheduling
  • Generous PTO, quarterly Whaleness Days, end-of-year Whaleness break
  • Home office setup support
  • Technology stipend (US$100 net per month)
  • Annual learning & development stipend
  • 16 weeks paid parental leave after six months
  • Equity for all full-time employees
  • Comprehensive benefits (medical, retirement, holidays vary by country)
  • Docker swag
Last updated Sep 2, 2026. Interested? Apply on the company site.
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Accelerated Container Application Development

Docker is a platform designed to help developers build, share, and run container applications. We handle the tedious setup, so you can focus on the code.

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